Cannot open Outlook data file

[Walt G]

When I turn my wife's administrator account on my XP SP2 Home machine into a
limited one, she loses the ability to open her Outlook 20003 data file. I
get an error message saying she does not have permission. How can this
permission be restored? Some registry key?

 

[Vince Averello [MVP-Outlook]]

Does she have full read/write rights on the directory her PST is containted
within?

 

[Walt G]

No ... the folder containing her PST is within a folder called 'Email' which
is inside 'My documents'. Both of these folders are Read Only. I have just
tried to take the check mark out, and this appears to work, but when I check
back the check mark is back again. (My wife's account is still an
administrator's one at the moment because she needs access to her PST file).
Hope you can help.

 

[Vince Averello [MVP-Outlook]]

She needs write rights or Full Control (in NTFS parlance) to the whole of
her profile directory (under Documents and Settings). Without that many
things will break

 

[Walt G]

How do I do that? Do I simply uncheck 'Read only' for these folders? Why
when I do this is it reset immediately afterwards?

 

[Vince Averello [MVP-Outlook]]

Do you have simple File Sharing enabled?

Check here in My Computer: Tools menu > Folder Options > View tab. It's the
last item in the list (at least in WinXP Pro - not sure if that option is
there in WinXP Home).

If you disable Simple File sharing you can see the underlying NTFS
permissions on directories & such

 

[Brian Tillman]

How do I do that? Do I simply uncheck 'Read only' for these folders?
Why when I do this is it reset immediately afterwards?

If the files your wife's account is trying to access are in your Windows
user path, they're misplaced. They should be in her WIndows user path where
she'll have proper access.