Cannot open Outlook/Major Problems

M

MChan

I have had major problems using hotmail in Outlook. I reinstalled Outlook
since it was not working correctly and many people have tried to sync
Hotmail, so I decided to start out fresh.

However, ever since I reinstalled it I cannot even open it. The first error
message says, “The connection to Microsoft Exchange is unavailable. Outlook
must be online or connected to complete this action.†Then I click “OKâ€. The
second message then appears and is the “Microsoft Exchange Window†which asks
for a Microsoft Exchange Server and Mailbox. I do not know what to type in
there (and I have tried looking this up, but I cannot find anything) so I
press “CANCELâ€. Then Outlook closes and the last message pops up that says,
“Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The file “_____†is not an offline folder
file.†I tried locating this file on the C drive following the path that is
given and I cannot find such a folder. I have done this numerous times,
restarted it and such and it hasn’t helped.

Please let me know what has happened to my Outlook, Outlook Express works
but I need to use Outlook for my work. I Have Windows XP, have downloaded the
connector and have Outlook 2007. Thanks.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top