Cannot open Outlook

C

Carolyn Einung

When I try to open Outlook 2002 I receive the following error message:
"Unable to open your default e-mail folder. Could not open item. Try Again."

To resolve the problem, I first tried the Microsoft repair facility. When
that did not help, I then tried uninstalling Outlook and reinstalling it
based on the assumption that an initial installation would not look for
existing folders.

It should be noted that I don't really want to use Outlook for email; for
that I use Outlook Express. I do, however, use the calendar facility and
also need the address book so that I can synch with my PDA.
 
M

Milly Staples [MVP - Outlook]

Try creating a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy your old profile.
 
C

Carolyn Einung

Thank you very much for your help. Creating a new profile with no email
account allowed me to access the Outlook calendar.
 
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