Cannot open / view contact or account communication history from H

J

Jeff

Recently I came across a problem and wanted to see if anyone else is having
the same issues. For whatever reason, now when I click on the history tab
from an opened account or contact, nothing is displayed. The tab highlights
when i click on it but the body of the form doesnt populate emails, phone
logs, tasks, etc. like it's supposed to. I have ~152298 history items,
~2000 contacts and ~1000 accounts in BCM.

These problem seems to have began when I tried printing a BCM contact mail
merge letter to a printer connected to a PC that had recently crashed and was
inactive. I have no idea if this had anything to do with it but I didn't
have problems prior to the crash.

Since the problem occurred, I've done a BCM db repair, uninstalled,
reinstalled BCM.

Has anyone had similar problems and if so how did you remedy? Thanks in
advance for your help.
 

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