Cannot open visio document.... HELP!!!

[jose.cso]

Wondering if anyone could help me out...

While working on a visio document I tried to print and poof... BSOD.
Restarted visio and opened the vsd without any problems thinking it
was just a coincidence. Tried printing and BSOD again, obviously no
coincidence and there was someting wrong (turns out it needed a
patch). Tried opening the visio drawing and was presented with the
following error message:

"Visio Internal Error: #2132
Action 1283: OpenFile

First try closing and reopening the file...."

I've searched everywhere for possible solutions... followed the
instructions at http://support.microsoft.com/kb/826418/en-us and the
problem persists.

Wondering if anyone has any tips? Any converters out there that might
be useful?

Thanks
José Carlos

 

[Barb Way]

If this is only happening on the specific drawing that was open during the
BSOD, and you've been able to verify that the Visio application is working
correctly again (by creating/saving/opening other drawings), then it would
seem that the Visio drawing is corrupted.

I'm sorry, but there is no 'convertor' to recover a damaged drawing, other
than the suggestions contained in the article. Sometimes when a drawing is
open while a catastrophic failure occurs, the header/footer information is
destroyed by system failure, and there is no way to recreate it.

Sorry that we couldn't help further.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[frayjusto]

What they're saying: If your visio file is open and your computer dies
(bsod, power outage, other crash, whatever), your file will not be
openable. period.

MORALE: close your visio file often and copy it to a backup location
(or svn). Otherwise, you might as well just not save it, because it
won't do any good. As long as the file is open the file will be
corrupted.

I just lost 6 hours of work. that's the last time I use the wretched
program...

 

[Barb Way]

In addition to saving often, you should consider switching on the
Autorecovery save option, as noted in the article on dealing with corrupt
files. In the case of a failure, the autorecovery launch should be able to
restore the working session in memory, and at least you would be able to
save a new copy of a drawing to work from. (Best practice ... do NOT save
an autorecovery session over your original until you are certain that is
the right thing to do)
http://support.microsoft.com/kb/826418/en-us


Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.