Cannot receive mails

R

Radar069

have been having problem receiving email and get following error
Task 'Keith - Receiving' reported error (0x800CCC0F) : 'The

connection to the server was interrupted. If this problem

continues, contact your server administrator or Internet

service provider (ISP). The server responded: +OK 633

octets.'

This is only with one specific account others are OK

Isp cannot find any problems

Please help
 
B

Brian Tillman

Radar069 said:
have been having problem receiving email and get following error
Task 'Keith - Receiving' reported error (0x800CCC0F) : 'The

connection to the server was interrupted. If this problem

continues, contact your server administrator or Internet

service provider (ISP). The server responded: +OK 633

octets.'
Click to expand...

This can be caused by an ill-formed message in your POP3 mailbox. Outlook
times out before it can get the message downloaded. There are a couple of
things you can try. The easiest is to connect to your mail service with a
web interface, if your ISP provides one, to check for such a message. If
you find one, delete it and the remainder should download with Outlook.
Then, you can increase your server timeout value on the Advanced tab of your
account properties pages. Finally, you can try using regedit to add the
following DWORD key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POP3SVC\Parameters\CheckPop3Tail

Set the value to "1". Do this as a last resort.
 
B

Brian Tillman

Jeff Stephenson said:
The last option (that you mention as a last resort) is an *Exchange
Server* setting, not something that can be useful in Outlook.
Click to expand...

Good to know. The messages that reference that registry key were never, in
my opinion, clear that it applied to Exchange only. I wondered, but wasn't
sure.
 
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