Cannot reinstall Office 2007 Beta 2 Tech Refresh after uninstall

[CRSpacht]

I recently applied the technichal refresh to Office 2007 Beta 2 on my
computer. I was having issues where after I would save a document it would
not allow me to open in. There would be a popup message saying that the
document was not available. Also, I could not open any documents created in
Office 2003. Since I couldn't open any documents at all, I uninstalled all
the 2007 products that I had on my computer and then tried to reinstall the
applications. In my attempt, I recieved an error message about 1/4 of the way
into the process. It came up as Error 2711. It then would roll back the
process. Is there a way to fix this issue or a workaround of some sort so
that I will be able to reinstall these products?

 

[Milly Staples [MVP - Outlook]]

Error 2711 indicates that you have a mix of Beta versions on your computer that is preventing you from completing the installation. A common missed beta application is Expressions Web Designer. If you have this on your system, uninstall it and then try the Office beta installation again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, CRSpacht asked:

| I recently applied the technichal refresh to Office 2007 Beta 2 on my
| computer. I was having issues where after I would save a document it
| would not allow me to open in. There would be a popup message saying
| that the document was not available. Also, I could not open any
| documents created in Office 2003. Since I couldn't open any documents
| at all, I uninstalled all the 2007 products that I had on my computer
| and then tried to reinstall the applications. In my attempt, I
| recieved an error message about 1/4 of the way into the process. It
| came up as Error 2711. It then would roll back the process. Is there
| a way to fix this issue or a workaround of some sort so that I will
| be able to reinstall these products?

 

[Patrick Schmid]

In regards to your original problem that you couldn't open any
documents: This is a known issue and Norton AntiVirus is to blame. Check
my website under the heading "File not Found / file not available" for
steps on how to solve this problem.

Patrick Schmid

 

[CRSpacht]

I will be sure to check that out.

I just tried a repair on windows to see if that helps with the not being
able to reinstall issue. I keep getting the same error message as before. I
checked to make sure that no other beta software is on the mashine, and there
is none. What should I try next?

 

[Patrick Schmid]

Get the Windows Install Clean Up utility (google the term) and get rid
of any MSI package that sounds like it belongs to Office 12/2007. Then
try again.

Patrick Schmid