D
Dave
I have a user who has access to two shared calendars (for meeting rooms). She
has identical access to both (the access was copied from her predecessor who
accessed both without problem), however on one she cannot enter any
appointments. She gets the error 'Cannot open the free/busy information'.
Similarly if she tries to save then she gets 'Cannot Save the free/busy
information'. She used to be able to access both fine, so I do not believe
this is a permissions problem as nothing has changed.
She is running Office 2007 on Windows XP Pro with Exchange 2000.
Other users can access this fine.
I tried all the usual /cleanfreebusy etc, but did not work. I also tried
deleting her profile on the PC. If I do this and she tries saving
appointments on the first log in to Outlook then it works. When she comes out
again it does not.
I removed both her local and server profiles (roaming profile), so
effectively creating a new user and got her to try again. This worked so I
thought it must have been a corrupt profile, however after working fine
yesterday she now has the same problem now that she has logged out and back
in again.
I'm running out of ideas. Any suggestions?
Many thanks
Dave
has identical access to both (the access was copied from her predecessor who
accessed both without problem), however on one she cannot enter any
appointments. She gets the error 'Cannot open the free/busy information'.
Similarly if she tries to save then she gets 'Cannot Save the free/busy
information'. She used to be able to access both fine, so I do not believe
this is a permissions problem as nothing has changed.
She is running Office 2007 on Windows XP Pro with Exchange 2000.
Other users can access this fine.
I tried all the usual /cleanfreebusy etc, but did not work. I also tried
deleting her profile on the PC. If I do this and she tries saving
appointments on the first log in to Outlook then it works. When she comes out
again it does not.
I removed both her local and server profiles (roaming profile), so
effectively creating a new user and got her to try again. This worked so I
thought it must have been a corrupt profile, however after working fine
yesterday she now has the same problem now that she has logged out and back
in again.
I'm running out of ideas. Any suggestions?
Many thanks
Dave