Cannot right click in Inbox

[Chloe]

For some reason all of a sudden I cannot right click in my Inbox. I have
tried a detect & Repair, and I also found the message suggesting I delete the
frmcache.dat and have done that. It still doesn't work. Any ideas?

 

[Steffen Brandsborg Jensen]

Hello Chloe,

My first suggestion was to try deleting that frmcache.dat, but since you
have done that you can try to reset the Menu and toolbar:

Tools > Customize > Reset menu and toolbar usage data

 

[Chloe]

Just tried that. Thanks for the suggestion, but I still can't right click.
Any other ideas?

 

[Steffen Brandsborg Jensen]

Hi again,

Is it working if you start Outlook in safemode?

use the following command:
c:\Program Files\Microsoft Office\Office12>OUTLOOK.EXE /safe

 

[Brian Tillman [MVP - Outlook]]

use the following command:
c:\Program Files\Microsoft Office\Office12>OUTLOOK.EXE /safe

That should be

"C:\Program Files\Microsoft Office\Office12\Outlook.exe" /safe

or

"%ProgramFiles%\Microsoft Office\Office12\outlook.exe" /safe

 

[Chloe]

Yes I can right click when I am in safemode.

Hi again,

Is it working if you start Outlook in safemode?

use the following command:
c:\Program Files\Microsoft Office\Office12>OUTLOOK.EXE /safe

 

[Brian Tillman [MVP - Outlook]]

Yes I can right click when I am in safemode.

I fairly good sign you have some add-in that is interfering with Outlook's
proper behavior. DIsable all your add-ins and reenable them one by one to
locate the one causing the problem.

 

[Chloe]

Got it. Thanks so much for all of your help!!

I fairly good sign you have some add-in that is interfering with Outlook's
proper behavior. DIsable all your add-ins and reenable them one by one to
locate the one causing the problem.