J
Jason
When we try to send a document from Word 2002 to an email recipient using the
Send to Recipient as Attachment feature, it opens a new email message in
Outlook 2002 with the document attached. We then compose the email and try
to send it, but when we click on the Send button, nothing happens. The
message stays open and does not send.
When we try to close the message it asks about saving it. If we say No, the
message goes away and never shows up in Outlook. If we say Yes, then it
saves the message in our Inbox as an unread message. We can then open the
message from the Inbox and click the Send button and it sends, which then
moves the email to the Outbox and then to the Sent Items like normal.
Why won't it send from the original message? We've made sure that Office
has all the available updates, but cannot figure out why this occurs. Any
help would be greatly appreciated.
Thanks,
Jason
Send to Recipient as Attachment feature, it opens a new email message in
Outlook 2002 with the document attached. We then compose the email and try
to send it, but when we click on the Send button, nothing happens. The
message stays open and does not send.
When we try to close the message it asks about saving it. If we say No, the
message goes away and never shows up in Outlook. If we say Yes, then it
saves the message in our Inbox as an unread message. We can then open the
message from the Inbox and click the Send button and it sends, which then
moves the email to the Outbox and then to the Sent Items like normal.
Why won't it send from the original message? We've made sure that Office
has all the available updates, but cannot figure out why this occurs. Any
help would be greatly appreciated.
Thanks,
Jason