Cannot send e-mail

M

Mike Hewitt

I've contacted my service provider and gone through the
trouble-shooting with four seperate operators and they
all said my settings were correct, but that they couldn't
solve the problem.

When I send an e-mail the error message I recieve is:

The message could not be sent because one of the
recipients was rejected by the server. The rejected e-
mail address was '[email protected]'. Subject 'hi',
Account: 'pop.charter.net', Server: 'smtp.charter.net',
Protocol: SMTP, Server Response: '550 #5.1.0 Address
rejected.', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79

I can send mail only to addresses at charter.net
 
B

Brian Tillman

Mike Hewitt said:
When I send an e-mail the error message I recieve is:

The message could not be sent because one of the
recipients was rejected by the server. The rejected e-
mail address was '[email protected]'. Subject 'hi',
Account: 'pop.charter.net', Server: 'smtp.charter.net',
Click to expand...

Are you properly authenticating to the outgoing server?
 
B

Brian Tillman

All my settings are correct, I troubleshooted the
settings with isp techs.
Click to expand...

That doesn't mean they got it right. What options does the "Outgoing
server" tab on your account properties contain?
 
G

Guest

the outgoing server options asks for server
authentication. That box is unchecked. Also this server
requires ssl, this box is unchecked.
My outgoing mail server is set for smtp.charter.net.
 
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