Cannot send messages on OUtlook but receive ok

A

annir

I cannot send any messages at all from my outlook but receive everything
fine. ISP says it is not their problem but it is my email provider (mac).
Everything used to work perfectly fine until 4 days ago - now it does not
work anymore. Sent message appears on outbox and then on the sent items
folder but never reaches the recipient. What do i do?
 
G

Gordon

annir said:
I cannot send any messages at all from my outlook but receive everything
fine. ISP says it is not their problem but it is my email provider (mac).
Click to expand...

Eh? How can a mac (!) be an email PROVIDER?

Have you tried testing the account? tell us your Outlook version and we'll
tell you how to do that.
Everything used to work perfectly fine until 4 days ago - now it does not
work anymore.
Click to expand...

What has changed since it did work? Have you checked your account settings?
 
A

annir

not sure what Mac is called but my email address is provided by them :
[email protected]


i am using outlook 2003 and have tested my account - all works well.

nothing has changed in my account settings for it to all of a sudden stop
sending my email messages. account settings all ok.

please help
 
J

JohnB

At what point in the process does it "not send"? Do you get an error
message?
And you said you checked your SMTP settings in Outlook?
 
G

Gordon

annir said:
not sure what Mac is called but my email address is provided by them :
[email protected]


i am using outlook 2003 and have tested my account - all works well.
Click to expand...

When you say you have tested it - have you used the "test account settings"
button on the Internet Email Settings page for your account?
 
V

VanguardLH

in message
I cannot send any messages at all from my outlook but receive
everything
fine. ISP says it is not their problem but it is my email provider
(mac).
Everything used to work perfectly fine until 4 days ago - now it
does not
work anymore. Sent message appears on outbox and then on the sent
items
folder but never reaches the recipient. What do i do?
Click to expand...


Is the error message displayed by Outlook when you "cannot send" going
to be a secret?
 
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