cannot send or receive

A

ARS

I could not open my office products yesterday so I did a
reload of software. I am using my outlook email account
now and it says the mail went through the send and
receive but I still have mail in outbox and did not
receive anyting. I have the account set up correctly and
when I go out to my ISP's web site....the web email is
there. my hotmail account works...just cannot get
outlook to work. thanks
 
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