Cannot send Outgoing Messages. Can Get Messages but cannot send..

I

Ingrid

This is the message that I get when I try to send messages:
Task 'mail.xanderproperties.com - Sending and Receiving' reported error
(0x800CCC78) : 'Unable to send the message. Please verify the e-mail address
in your account properties. The server responded: 553 This SMTP server
requires authorisation. Most mail clients can be configured with "my server
requires authorisation" to allow this'
I have called my e-mail provider, we have checked all the fields, and
everything is correct. I am using Outlook 2002 XP. Please help if you have
any suggestions.
 
B

buzybee7

My version is O/E 6 and Win. XP and I have begun having the same problem. I
can only find that the registry has to be edited for O/E to be reinstalled.
Does ANYONE know if this is the ONLY way to correct this problem? Thank you.
 
J

Jeff Stephenson [MSFT]

This is the message that I get when I try to send messages:
Task 'mail.xanderproperties.com - Sending and Receiving' reported error
(0x800CCC78) : 'Unable to send the message. Please verify the e-mail address
in your account properties. The server responded: 553 This SMTP server
requires authorisation. Most mail clients can be configured with "my server
requires authorisation" to allow this'
I have called my e-mail provider, we have checked all the fields, and
everything is correct. I am using Outlook 2002 XP. Please help if you have
any suggestions.
Click to expand...

Have you done as it says in the error message and configured your account
to authenticate to the outgoing server?
 
B

buzybee7

Jeff, I see that my error number is different...it is 530 Authentication
required. Error Number 0x800CCC78. Does that make any difference? And yes,
the ISP and I went over everything and all is authenticated...correct. As I
said, I read all the M/S O/E papers for reinstalling O/E 6 and I would have
to edit the registry. Please tell me there is another way to correct this
problem. Thanks.
 
J

Jeff Stephenson [MSFT]

Jeff, I see that my error number is different...it is 530 Authentication
required. Error Number 0x800CCC78. Does that make any difference? And yes,
the ISP and I went over everything and all is authenticated...correct. As I
said, I read all the M/S O/E papers for reinstalling O/E 6 and I would have
to edit the registry. Please tell me there is another way to correct this
problem. Thanks.
Click to expand...

As I replied in response to a previous post of yours (as "ccc"), you should
post to the Outlook Express newsgroup
(microsoft.public.windows.inetexplorer.ie6_outlookexpress) to get
trouble-shooting help. You should not need to edit the registry or
reinstall.
 
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