cannot start microsoft office outlook. cannot open the outlook

[rick]

cannot open microsoft outlook window

 

[Roady [MVP]]

Start Outlook with the /resetnavpane switch;
Start-> Run; outlook.exe /resetnavpane

 

[EdgardM]

Roday I have the same ptoblem
In your reply I read you saying "open Outlook with /resetpane switch"
However, If I cannot open Outlook how can open with that command?
Do you mean type in the run box resetnavpane switch?and after Enter?
Please reply I need urgently help I need to be in touch with patients I am MD

 

[Brian Tillman [MVP - Outlook]]

Roday I have the same ptoblem
In your reply I read you saying "open Outlook with /resetpane switch"
However, If I cannot open Outlook how can open with that command?

Did you even try what was stated in the message you quoted? It was quite
explicit.

 

[BostonAR]

Brian - I have the same problem. Unforunately for me, the / switch didn't
help. I run it and the same error message comes up when I open with the /
switch. I've tried to restart, etc and still get the same error. I then
tried this:

1. Created new profile and opened it - no problem loading it.
2. Imported the old pst into the new profile
3. Restarted Outlook with new profile
4. Got the same error message
5. Tried to run /resetnavpane again - ugh - same error!

Is the pst itself corrupt and if so, is there anything I can do?

All of this after loading SP2 onto Vista.

Thanks for any ideas!

BostonAR

 

[Brian Tillman [MVP - Outlook]]

Brian - I have the same problem. Unforunately for me, the / switch didn't
help. I run it and the same error message comes up when I open with the /
switch. I've tried to restart, etc and still get the same error.

What is the exact text of the error messages.

I then tried this:

1. Created new profile and opened it - no problem loading it.
2. Imported the old pst into the new profile

Importing is not recommended. Open the data file instead. File>Open>Outlook
Data File.

3. Restarted Outlook with new profile
4. Got the same error message
5. Tried to run /resetnavpane again - ugh - same error!

You did include the space between "outlook.exe" and "/resetnavpane", correct?

Is the pst itself corrupt and if so, is there anything I can do?

Use the Inbox Repair Tool (SCANPST.EXE) to check the data file for problems.

 

[BostonAR]

Thanks for the help, Brian. The error message is "cannot open microsoft
outlook. unable to open the outlook window". I did run SCANPST.EXE and I am
using the switch correctly. I am able to open the profile in /safe mode.
I have done that and have made all add-ins inactive. I have also deleted
the .xml and .dat files associated with that profile. Doing that allows me
to open with the /resetnavpane switch. However, if I close and open the
profile again with /resetnavpane (this time without first deleting the .xml
and .dat files) I get the same error message. One note - I'm only using
this profile for contacts and calendar - there are no email accounts in this
profile.

What does the /safe switch do - does it disable specific features and if so,
which ones?

Thanks again for your time!

 

[Brian Tillman [MVP - Outlook]]

What does the /safe switch do - does it disable specific features and if so,
which ones?

See Help>"Command line switches">"Switch reference"

 

[HybridManWV]

I had the same problem running Outlook 2007 on an XP Pro machine. It was
working fine, then got the same error. I tried the /safe and /resetnavpane
tricks
with no luck.
I finally searched for "Outlook.exe" and found the file in two
place, one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2000\OFFICE12\
and one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2007\OFFICE12\

The files were the same size, and the same date (8/17/2009).

The one in the 2000 folder works. The one in the 2007 folder, where the
shortcut points, generates the error.

That's great, I have my email back, but updates in the future will be to the
file in the 2007 folder. How do I make the 2007 one work?

 

[Brian Tillman [MVP - Outlook]]

I had the same problem

No you don't and please don't post the same question multiple times.

 

[kevin0854]

How do you fix this same error but in Windows 7

 

[Gordon]

How do you fix this same error but in Windows 7

Exactly the same way. Why would it be any different for Windows 7?

 

[seeburt]

Windows 7 doesn't have the RUN tab. Has anyone fixed this with Windows 7

 

[Bob I]

Click the Start Button, type into the little box at the bottom.

 

[Gordon]

Windows 7 doesn't have the RUN tab.

It's not a tab. You access it in Start-Run....

 

[Brian Tillman [MVP-Outlook]]

Windows 7 doesn't have the RUN tab.

It has the Run command on the Start menu if you put it there. See
http://www.howtogeek.com/howto/windows-vista/enable-run-command-on-windows-vista-start-menu/
You can also get it if you press Win+R.

Has anyone fixed this with Windows 7

Put it in the Search field. Start>Search>whatever command you need.

 

[Rodney]

This was amazing and worked like a charm!! you saved me from turning the
computer into a frisbee.

Rodney

 

[guymaine]

OK, let's assume the Windows logo is the "Start" button, it still doesn't work.

 

[Gordon]

OK, let's assume the Windows logo is the "Start" button, it still doesn't
work.

"WHAT" still doesn't work?