Cannot update Office 2003 after installing Office 2007 beta

J

Joe Paris

After installing the Office 2007 beta I am unable to install updates for my
pre-existing installation of Office 2003. Each version is installed in
separate directories. The only remedy I have found is to first uninstall the
beta, then uninstall Office 2003, the re-install 2003 and patch it
completely. Using Detect and Repair or even re-installing over the existing
installation does not work. I have been through both knowledge base articles
304498 and 903774. I can’t find any other posts describing this exact problem
and I’d appreciate any insight.
 
O

obi.wrong.Kenobi

Write to Microsoft - they offer free support for issues with updates
and they fixed me right up (well, gave me a list of things to try
anyway).

The thing that worked for me on one computer was downloading the
updates as separate files and applying them one at a time.

One another they were failing because a drive no longer existed (It was
the one I had installed office 2007 to and since gotten rid of). I had
to disable the local installation source (LIS) option - to get the tool
go to
http://www.microsoft.com/downloads/...A3-695B-42C3-9045-B812BA0FED3E&displaylang=en

They didn't say, but I guess I should probably turn it back on
afterwards...
 

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