Susan: Many thanks for thinking of me here in the UK,
Curiouser and curiouser:
This was all done for a client of mine, with OEM XP pro, and OEM Office pro.
2003
The reason for the clean install was problems with getting an Epson printer
running properly. (or even installing at all!)
After the install (ASUS SN8 SLI deluxe MB, and ASUS EN7800 GTX graphics
card), also found the graphics card kept reporting insufficient power (even
when 400Watt PSU replaced by a 650 Watt version!!)
When I say kept on, well over 200 open windows, impossible to do any work,
but as the card heated up from 45 to 65 dgrees C, the messages stopped and it
started working OK. So with the GPU at 65 degrees C, we had no Nvidia errors,
SP2 refusing to download, and the Epson would print one document at a time.
Today we replaced the Super duper ASUS 7800 GTX graphics card with a generic
128 meg version based on the 6200 (LE) chip set, as a temporary replacement.
And guess what???
Office SP2 not only went in perfectly, but windows found it, asked if we
wanted to install it, and it all went fine totally at the machine's request.
Customer is now smiling again.
So, what do you make of that?????
Any suggestions at all would be most welcome, as the only one I can come up
with is Voodoo.
David