cannot use outlook 2007

J

Jerry G

it hangs when migration box opens, i don't know how to get around
this....thanks for your help
 
M

Milly Staples [MVP - Outlook]

What migration box? Do you get an error message? What is the exact message?

Does the rest of the suite install? Can you perform a maintenance installation (control panel->add/remove programs->Microsoft Office->Change->repair)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After furious head scratching, Jerry G asked:

| it hangs when migration box opens, i don't know how to get around
| this....thanks for your help
 
J

Jerry G

when you 1st open outlook a box comes up and says:

configuring outlook

migrating account settings

migrating preferences

importing user data

it never gets past migrating account settings, it stops there and hangs. all
else in office 2007 works fine. i have tried to uninstall and install again
to no avail...all other office products have been completely removed from
this computer.
 
M

Milly Staples [MVP - Outlook]

Have you tried walking away for 15 minutes to see if it completes? When first installed on my desktop, it took a bit to get all the bits going (5 gig mailbox, several accounts including Exchange, huge PFs, etc.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Jerry G asked:

| when you 1st open outlook a box comes up and says:
|
| configuring outlook
|
| migrating account settings
|
| migrating preferences
|
| importing user data
|
| it never gets past migrating account settings, it stops there and
| hangs. all else in office 2007 works fine. i have tried to uninstall
| and install again to no avail...all other office products have been
| completely removed from this computer.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What migration box? Do you get an error message? What is the exact
|| message?
||
|| Does the rest of the suite install? Can you perform a maintenance
|| installation (control panel->add/remove programs->Microsoft
|| Office->Change->repair)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After furious head scratching, Jerry G asked:
||
||| it hangs when migration box opens, i don't know how to get around
||| this....thanks for your help
 
M

Milly Staples [MVP - Outlook]

And that would be????

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, saf asked:

| I have the same problem
 
S

saf

I fixed mine...

MY solution:
Uninstall Office 2007 and re-install 2003. Opened Office 2003 and
delete all accounts. Re-install 2007 and it worked.



I have the same Issue Jerry G has. Read the beginning of the thread. I only
have this issue with my exchange 2003 profile. I deleted all my profiles and
started from scratch and made a new profile. It still hangs and hangs until I
kill outlook. Then I restart outlook in safe mode and it hangs and hangs. I
dont understand why you cant use outlook 2007 with an exchange 2003 profile.

By the way my pop email works fine!

HELP? Thanks!



Jerry G said:
i let it run all night to no avail
Have you tried walking away for 15 minutes to see if it completes? When first installed on my desktop, it took a bit to get all the bits going (5 gig mailbox, several accounts including Exchange, huge PFs, etc.)
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
After furious head scratching, Jerry G asked:
| when you 1st open outlook a box comes up and says:
|
| configuring outlook
|
| migrating account settings
|
| migrating preferences
|
| importing user data
|
| it never gets past migrating account settings, it stops there and
| hangs. all else in office 2007 works fine. i have tried to uninstall
| and install again to no avail...all other office products have been
| completely removed from this computer.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What migration box? Do you get an error message? What is the exact
|| message?
||
|| Does the rest of the suite install? Can you perform a maintenance
|| installation (control panel->add/remove programs->Microsoft
|| Office->Change->repair)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After furious head scratching, Jerry G asked:
||
||| it hangs when migration box opens, i don't know how to get around
||| this....thanks for your help- Hide quoted text -- Show quoted text -
 
R

redrover

Not much of a solution...I did the same thing but that still doesnt answer
how to get it working!

saf said:
I fixed mine...

MY solution:
Uninstall Office 2007 and re-install 2003. Opened Office 2003 and
delete all accounts. Re-install 2007 and it worked.



I have the same Issue Jerry G has. Read the beginning of the thread. I only
have this issue with my exchange 2003 profile. I deleted all my profiles and
started from scratch and made a new profile. It still hangs and hangs until I
kill outlook. Then I restart outlook in safe mode and it hangs and hangs. I
dont understand why you cant use outlook 2007 with an exchange 2003 profile.

By the way my pop email works fine!

HELP? Thanks!



Jerry G said:
i let it run all night to no avail
"Milly Staples [MVP - Outlook]" wrote:
Have you tried walking away for 15 minutes to see if it completes? When first installed on my desktop, it took a bit to get all the bits going (5 gig mailbox, several accounts including Exchange, huge PFs, etc.)
Post all replies to the group to keep the discussion intact.
After furious head scratching, Jerry G asked:
| when you 1st open outlook a box comes up and says:
|
| configuring outlook
|
| migrating account settings
|
| migrating preferences
|
| importing user data
|
| it never gets past migrating account settings, it stops there and
| hangs. all else in office 2007 works fine. i have tried to uninstall
| and install again to no avail...all other office products have been
| completely removed from this computer.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What migration box? Do you get an error message? What is the exact
|| message?
||
|| Does the rest of the suite install? Can you perform a maintenance
|| installation (control panel->add/remove programs->Microsoft
|| Office->Change->repair)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After furious head scratching, Jerry G asked:
||
||| it hangs when migration box opens, i don't know how to get around
||| this....thanks for your help- Hide quoted text -- Show quoted text -
 
S

spoladore

I solved the problem by entering:
[path of msoffice12]\outlook.exe /cleanprofile
And creating a new profile name, different from "Outlook"

Try it!

redrover;2495171 said:
Not much of a solution...I did the same thing but that still doesn
answer
how to get it working!

saf said:
I fixed mine...

MY solution:
Uninstall Office 2007 and re-install 2003. Opened Office 2003 and
delete all accounts. Re-install 2007 and it worked.
completes? When first installed on my desktop, it took a bit to ge
all the bits going (5 gig mailbox, several accounts including Exchange
huge PFs, etc.)
--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Jerry G asked:

| when you 1st open outlook a box comes up and says:
|
| configuring outlook
|
| migrating account settings
|
| migrating preferences
|
| importing user data
|
| it never gets past migrating account settings, it stops ther and
| hangs. all else in office 2007 works fine. i have tried t uninstall
| and install again to no avail...all other office product have been
| completely removed from this computer.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What migration box? Do you get an error message? What i the exact
|| message?
||
|| Does the rest of the suite install? Can you perform maintenance
|| installation (control panel->add/remove programs->Microsoft
|| Office->Change->repair)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussio intact.
||
||
|| After furious head scratching, Jerry G asked:
||
||| it hangs when migration box opens, i don't know how to ge around
||| this....thanks for your help- Hide quoted text -- Sho
quoted text -
 
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