Cannot view sender in attachment emails

B

Bmakkk

When one of our users gets an email with an attachment in it the sender does
not diplay in her inbox. She only gets a blank line with a paper clip in it.
 
B

Brian Tillman [MVP - Outlook]

When one of our users gets an email with an attachment in it the sender does
not diplay in her inbox. She only gets a blank line with a paper clip in
it.
Click to expand...

The most frequent cause of this is scanning incoming messages with an
antivirus scanner. If that's happening for her, have her disable the mail
scanning feature and see if that makes a difference on future messages.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Messages showing in "Find related" but not in Conversation view 0
No attachment though attachment icon is seen 2
Template location changes from user to user 0
Outlook 365 not saving sent messages. 1
VSTO C# add in Outlook.Appointment error 0
Outlook - Catgorizing emails by names 0
A couple questions BEFORE using Office 365 0
emails (in outlook 2003 and OWA) from a certain domain come in blank 1

Top