Can't Accept timesheet updates !!!

S

Stuart Futrill

After accepting the timesheets for a plan some of the
assignments are still sat in the UPDATE area.
There is a red flag next the assignments and a message at
the top reading "Save your project file with this task
change".

This started happening last week, so I applied SP1 to
project server 2002 and the 2002 clients. But the same
thing happens.

Can anyone help?
 
G

Gary L. Chefetz \(MVP\)

Stuart:

Please tell us if you see errors in the server application event log. If you
do see errors specific to Project Server, post them here.

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
 
S

Stuart Futrill

Hi Gary

Yes I see 9 error entires in the application event log.
The errors were generated around the time we had the
update problem I described in my original post. I have
tried updating the plan again today, no errors are
reported now by the update process or in the event log,
but still assignments remain greyed out in the update area
of web access.

Here is a list of the errors in the order they appear in
the event log. BTW there are no files in the 'viewdrop'
folder. Thanks for your help...


File: C:\Proj10\WebClient\source\utility\pjadorsutil2.cpp
Line: 1691
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.
___________________________________

Description: Cannot open project '<PC10DSN>\My project
name here.Published'

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 351
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\CnxCookie.cpp
Line: 102
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 429
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\PjGenericQuery.cpp
Line: 874
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Description: Error Information:
Additional Information: An error occured calling
CallViewGenerator(projectserver, projectserver, 254,
</EntProjectName><EntProjectID>666</EntProjectID></Project
Click to expand...
Data>)

***********************************************

Component: Views Notification Service
File: C:\Proj10\pcportal\source\viewsnotify\ViewNotify.cpp
Line: 207
Error Number: 0x800a0005
Description: The views processor failed to process the
following document:

</EntProjectName><EntProjectID>666</EntProjectID></Project
Click to expand...
Data><OrgGuid>projectserver</OrgGuid><ProjectID>254</Projec
tID><BasePath>projectserver</BasePath><TimeStamp>2004-05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
</EntProjectName><EntProjectID>666</EntProjectID></Project
Click to expand...
Data><OrgGuid>projectserver</OrgGuid><ProjectID>254</Projec
tID><BasePath>projectserver</BasePath><TimeStamp>2004-05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: Views Notification Service
File: C:\Proj10\pcportal\source\viewsnotify\ViewNotify.cpp
Line: 202
Error Number: 0x800a0005
Description: View schedular received error while
scheduling views
___________________________________

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
</EntProjectName><EntProjectID>666</EntProjectID></Project
Click to expand...
Data><OrgGuid>projectserver</OrgGuid><ProjectID>254</Projec
tID><BasePath>projectserver</BasePath><TimeStamp>2004-05-
 
G

Gary L. Chefetz \(MVP\)

Stuart:

The project file referenced in the error message has likely become
corrupted. Because you're not seeing the error messages repeatedly, we can
assume that this was caused by a fluke event. I suggest that you save the
project as an mpp file. If you use Enterprise Task codes and fields, copy
their values to local codes and fields to preserve them. Delete all
versions of the project using Admin > Cleanup the Project Server database.
Then, import and republish all the assignments choosing to overwrite actual
work in Project Web Access. If you're using 2003 and managed time periods,
you'll need to temporarily turn off managed time periods to perform this
action.

--
Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
 
S

Stuart Futrill

Hi Gary

I guess this may well be a fluke event. But we have seen
it on 3 of our 100 odd projects. The error prompted us to
actually get this service pack installed in the hope it
fixed the problem. After the update all looked well and
the plans that were greyed out in the update area
disappeared as we hoped. They could still be corrupt
though I guess.

One other point I did not mention. Although these
assignments seem to linger in the update area with
the 'Accept' option selected but 'greyed out' and the red
flag in the indicator column, the actual work the
assignments are reporting did successfully update and save
with the plan. So the issue we are left with is
almost 'cosmetic'. The plan is correct and upto date with
timesheet submissions, but the assignment updates are not
clearing from web access.

Thanks for your advice and time.

Regards

Stuart.

-----Original Message-----
Stuart:

The project file referenced in the error message has likely become
corrupted. Because you're not seeing the error messages repeatedly, we can
assume that this was caused by a fluke event. I suggest that you save the
project as an mpp file. If you use Enterprise Task codes and fields, copy
their values to local codes and fields to preserve them. Delete all
versions of the project using Admin > Cleanup the Project Server database.
Then, import and republish all the assignments choosing to overwrite actual
work in Project Web Access. If you're using 2003 and managed time periods,
you'll need to temporarily turn off managed time periods to perform this
action.

--
Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
Hi Gary

Yes I see 9 error entires in the application event log.
The errors were generated around the time we had the
update problem I described in my original post. I have
tried updating the plan again today, no errors are
reported now by the update process or in the event log,
but still assignments remain greyed out in the update area
of web access.

Here is a list of the errors in the order they appear in
the event log. BTW there are no files in the 'viewdrop'
folder. Thanks for your help...


File: C:\Proj10 \WebClient\source\utility\pjadorsutil2.cpp
Line: 1691
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.
___________________________________

Description: Cannot open project '<PC10DSN>\My project
name here.Published'

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 351
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\CnxCookie.cpp
Line: 102
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 429
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\PjGenericQuery.cpp
Line: 874
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Description: Error Information:
Additional Information: An error occured calling
CallViewGenerator(projectserver, projectserver, 254,
<ProjectData><EntProjectName><![CDATA[My project name
here.Published] ]
Click to expand...
Data>)

***********************************************

Component: Views Notification Service
File: C:\Proj10 \pcportal\source\viewsnotify\ViewNotify.cpp
Line: 207
Error Number: 0x800a0005
Description: The views processor failed to process the
following document:

<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: Views Notification Service
File: C:\Proj10 \pcportal\source\viewsnotify\ViewNotify.cpp
Line: 202
Error Number: 0x800a0005
Description: View schedular received error while
scheduling views
___________________________________

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
message
at
Click to expand...


.
Click to expand...
 
G

Gary L. Chefetz \(MVP\)

Stuart:

If you're satisfied with that the data made it to the plan, you can clean
these up in the MSP_WEB_TRANSACTIONS table one night after everyone
processes their pending updates.

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
Stuart Futrill said:
Hi Gary

I guess this may well be a fluke event. But we have seen
it on 3 of our 100 odd projects. The error prompted us to
actually get this service pack installed in the hope it
fixed the problem. After the update all looked well and
the plans that were greyed out in the update area
disappeared as we hoped. They could still be corrupt
though I guess.

One other point I did not mention. Although these
assignments seem to linger in the update area with
the 'Accept' option selected but 'greyed out' and the red
flag in the indicator column, the actual work the
assignments are reporting did successfully update and save
with the plan. So the issue we are left with is
almost 'cosmetic'. The plan is correct and upto date with
timesheet submissions, but the assignment updates are not
clearing from web access.

Thanks for your advice and time.

Regards

Stuart.

-----Original Message-----
Stuart:

The project file referenced in the error message has likely become
corrupted. Because you're not seeing the error messages repeatedly, we can
assume that this was caused by a fluke event. I suggest that you save the
project as an mpp file. If you use Enterprise Task codes and fields, copy
their values to local codes and fields to preserve them. Delete all
versions of the project using Admin > Cleanup the Project Server database.
Then, import and republish all the assignments choosing to overwrite actual
work in Project Web Access. If you're using 2003 and managed time periods,
you'll need to temporarily turn off managed time periods to perform this
action.

--
Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
Hi Gary

Yes I see 9 error entires in the application event log.
The errors were generated around the time we had the
update problem I described in my original post. I have
tried updating the plan again today, no errors are
reported now by the update process or in the event log,
but still assignments remain greyed out in the update area
of web access.

Here is a list of the errors in the order they appear in
the event log. BTW there are no files in the 'viewdrop'
folder. Thanks for your help...


File: C:\Proj10 \WebClient\source\utility\pjadorsutil2.cpp
Line: 1691
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.
___________________________________

Description: Cannot open project '<PC10DSN>\My project
name here.Published'

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 351
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\CnxCookie.cpp
Line: 102
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjViewMgr
File: C:\Proj10
\WebClient\source\server\pjviewmgr\ViewCreator.cpp
Line: 429
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PjQuery
File: C:\Proj10
\WebClient\source\server\pjquery\PjGenericQuery.cpp
Line: 874
Error Number: 0x80004005
Description: Assert Detected. The error code was also
included.

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Description: Error Information:
Additional Information: An error occured calling
CallViewGenerator(projectserver, projectserver, 254,
<ProjectData><EntProjectName><![CDATA[My project name
here.Published] ]
Click to expand...
Data>)

***********************************************

Component: Views Notification Service
File: C:\Proj10 \pcportal\source\viewsnotify\ViewNotify.cpp
Line: 207
Error Number: 0x800a0005
Description: The views processor failed to process the
following document:

<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
24T13:23:42</TimeStamp></ViewsDropData>

***********************************************

Component: Views Notification Service
File: C:\Proj10 \pcportal\source\viewsnotify\ViewNotify.cpp
Line: 202
Error Number: 0x800a0005
Description: View schedular received error while
scheduling views
___________________________________

Component: PCSViews
File: ViewsDrop.cls
Line: -1
Error Number: 0x5
Description: Error Information: Invalid procedure call or
argument
Additional Information: An error occured processing the
following view :-
<ViewsDropData><ProjectData><EntProjectName><![CDATA[My
project name here.Published] ]
Click to expand...
Data> said:
tID><BasePath>projectserver</BasePath><TimeStamp>2004- 05-
24T13:23:42</TimeStamp></ViewsDropData>

-----Original Message-----
Stuart:

Please tell us if you see errors in the server
application event log. If you
do see errors specific to Project Server, post them here.

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-
"Stuart Futrill" <[email protected]>
wrote in message
After accepting the timesheets for a plan some of the
assignments are still sat in the UPDATE area.
There is a red flag next the assignments and a message
at
the top reading "Save your project file with this task
change".

This started happening last week, so I applied SP1 to
project server 2002 and the 2002 clients. But the same
thing happens.

Can anyone help?


.
Click to expand...


.
Click to expand...
Click to expand...
 
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