Cant get onto Outlook, keep getting the following message!

T

trustmetours

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available. Contact
your administrator if this condition persisits."

Using Office 2003 and when i try to start Outlook the it appears to start as
normal with the correct screen starting the dumps and the above message
appears.

I have tried the repair function and have uninstalled Office 2003 but to no
avail, anyone out there able to help.
 
G

Gordon

trustmetours said:
"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact
your administrator if this condition persisits."

Using Office 2003 and when i try to start Outlook the it appears to start
as
normal with the correct screen starting the dumps and the above message
appears.

I have tried the repair function and have uninstalled Office 2003 but to
no
avail, anyone out there able to help.
Click to expand...


Do you use Exchange Server, and are you outside of the organisation's
network when you get this error?
 
T

trustmetours

Gordon said:
Do you use Exchange Server, and are you outside of the organisation's
network when you get this error?
Click to expand...
Gordon,

Just a normal home user, I use TalkTalk for my broadband and until about 10
days ago everything was fine but then the message appeared. currently using
Windows Mail and have lost all my emeails etc.
 
G

Gordon

trustmetours said:
Gordon,

Just a normal home user, I use TalkTalk for my broadband and until about
10
days ago everything was fine but then the message appeared. currently
using
Windows Mail and have lost all my emeails etc.
Click to expand...


It sounds as though you may have a corrupted Mail Profile.
Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
opening the old pst file in that new profile.

HTH
 
T

trustmetours

Gordon said:
It sounds as though you may have a corrupted Mail Profile.
Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
opening the old pst file in that new profile.

HTH
Click to expand...
If I o mail accounts via control panel andrun the test on the current
profile it passes no problem so not sure how that would stop outlook itself
starting
 
T

trustmetours

Gordon said:
It sounds as though you may have a corrupted Mail Profile.
Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
opening the old pst file in that new profile.

HTH
Click to expand...
Tried setting up a new account and the setting it to be the new default
account but still made no changes, but thanks for the suggestion.
 
B

Brian Tillman

trustmetours said:
Tried setting up a new account and the setting it to be the new
default account but still made no changes, but thanks for the
suggestion.
Click to expand...

Where did Gordon suggest creating a new account? He said start with a new
mail profile.
 
V

VanguardLH

trustmetours said:
If I o mail accounts via control panel andrun the test on the
current
profile it passes no problem so not sure how that would stop outlook
itself
starting
Click to expand...


Create a new mail profile. Gordon did not say to test the existing
account definition.
 
V

VanguardLH

in message
"Cannot start Microsoft Office Outlook. Unable to open the Outlook
window.
The set of folders could not be opened. The server is not available.
Contact
your administrator if this condition persisits."

Using Office 2003 and when i try to start Outlook the it appears to
start as
normal with the correct screen starting the dumps and the above
message
appears.

I have tried the repair function and have uninstalled Office 2003
but to no
avail, anyone out there able to help.
Click to expand...


"The server is not available."

Well, maybe your ISP or e-mail provider changed the IP name for their
server, or you entered an IP address instead of an IP name and the IP
address has changed. In the Mail applet in Control Panel, look at the
e-mail account that you have defined. What is the IP name that you
specified for the mail server? What type of account did you define
(POP, IMAP, HTTP, Exchange)?

How do you know the "server" being complained about is your e-mail
service provider's mail host? Maybe you have scanning enabled in your
anti-virus program and it is the local proxy for that anti-virus
program that is fucked up. Have you tried configuring your anti-virus
program to NOT scan your e-mails?

Have you tried loading Outlook in its safe mode ("outlook.exe /safe")
which is NOT load any plug-ins that you installed?
 
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