Can't get rid of error messages on Timesheet Approvals page

A

Astro Boy

Whenver any of our resource managers go to the Timesheet Approvals
page to approve timesheets, they see a series of error messages, in
red text, across the top of the screen. Everyone sees the same errors,
all of which include the following:

Timesheet "(timesheet name)": While communicating with the Project
Server an error occured. Check connectivity with your administrator to
determine if further action is necessary.

There are eight of these messages on everyone's page, they all have to
do with old timesheets submitted by different users for time periods
in Nov and Dec of last year. All of the timesheets specified in these
error messages appear to have been approved successfully.

I have looked in the Project Server Queue and the server logs for some
clues as to what happened, with no luck.

So, I have two questions:

1. What happened to cause these errors in the first place?
2. How do I get them to stop appearing on the Timesheet Approvals
page?

Thanks in advance!

AB
 
M

Mike Mahoney

Whenver any of our resource managers go to the Timesheet Approvals
page to approve timesheets, they see a series of error messages, in
red text, across the top of the screen. Everyone sees the same errors,
all of which include the following:

Timesheet "(timesheet name)": While communicating with the Project
Server an error occured. Check connectivity with your administrator to
determine if further action is necessary.

There are eight of these messages on everyone's page, they all have to
do with old timesheets submitted by different users for time periods
in Nov and Dec of last year. All of the timesheets specified in these
error messages appear to have been approved successfully.

I have looked in the Project Server Queue and the server logs for some
clues as to what happened, with no luck.

So, I have two questions:

1. What happened to cause these errors in the first place?
2. How do I get them to stop appearing on the Timesheet Approvals
page?

Thanks in advance!

AB

Some part of the timesheet process (probably approval) has not
completed and the effected timesheet will have status = Error.
On the Approved by me page get each resource manage to identify the
problem timesheets, click on the timesheet name and save the
timesheet. This will resolve the problem. Cause - not sure - possibly
a network or server glitch.

regards

Mike
 
A

Astro Boy

Some part of the timesheet process (probably approval) has not
completed and the effected timesheet will have status = Error.
On the Approved by me page get each resource manage to identify the
problem timesheets, click on the timesheet name and save the
timesheet. This will resolve the problem.  Cause - not sure - possibly
a network or server glitch.

regards

Mike- Hide quoted text -

- Show quoted text -

Mike, thanks for the input. I have gone back in and resaved the
timesheets which were throwing the error, and the errors have cleared.
We'll look at the ULS logs if it happens again and see if we can
figure the cause.

Thanks again!

AB
 

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