Can't install Business Contact Manager

[Dan McCarthy]

I just received my Microsoft Office Pro 2003 upgrade.
Office installed fine, but BCM won't install. I get to
the screen with "Please wait while the Setup Wizard
installs BCM for Outlook 2003. This may take several
minutes." The install process begins and the progress bar
gets about 2/3rds of the way across, then the system
locks up. I've tried 3 times, shutting down the computer
in between, with the same result each time. I have
installed all current critical updates to Windows and
Office 2003 shows no updates needed.

I'm running Windows XP Home on a Dell XPS Pentium
machine. Have had no problem loading any other
software. Any ideas?

Dan

 

[Milly Staples [MVP - Outlook]]

Have you shut down your anti-virus? Norton is notoriously hard on Office
installations.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Dan McCarthy <[email protected]> asked:

| I just received my Microsoft Office Pro 2003 upgrade.
| Office installed fine, but BCM won't install. I get to
| the screen with "Please wait while the Setup Wizard
| installs BCM for Outlook 2003. This may take several
| minutes." The install process begins and the progress bar
| gets about 2/3rds of the way across, then the system
| locks up. I've tried 3 times, shutting down the computer
| in between, with the same result each time. I have
| installed all current critical updates to Windows and
| Office 2003 shows no updates needed.
|
| I'm running Windows XP Home on a Dell XPS Pentium
| machine. Have had no problem loading any other
| software. Any ideas?
|
| Dan