Can't open anything in Word

[nosugar]

Sometimes when I open Word, the open icon (or anything else) is gray. Can't
open anything. How do I correct this?

 

[Herb Tyson [MVP]]

Is it ever NOT gray? If not, then you have a version that hasn't been
activated (Help - Activate Product) or a trial version that has expired.

If its sometimes gray, other times not, then it sounds like a corruption
issue. Try:

http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

 

[nosugar]

No, I had to copy the normal.dot from the company drive to my drive. I don't
know why this happened, but this worked.