can't open doc file while scanning with norton

C

chung

while i double click to open a word file, the word 2003 start running and it
STOPs and shows the word "request virus scan", the word is blinking at the
bottom.

i am using Windows Xp Home Edition with SP 2, norton antivirus 2004, and
Office 2003 standard edition.

what the problem is??
 
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