Can't open Entourage (or any other Office program for that matter) after update

[Slalom]

Microsoft Office just autoupdated, and now I can't open any Microsoft
Office Programs (use Word, Excel, and Powerpoint).

Tried deleting Microsoft preferences
Also tried repairing disk permissions

Details about my Mac are as follows:


Model Name: MacBook Pro 15"
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B01
SMC Version: 1.12f5
Serial Number: W86454PPW0G
Sudden Motion Sensor:
State: Enabled

I'm running OS version Mac OS X 10.4.10 (8R2218)

Any suggestions about what to do or where to turn for help would be
appreciated!

Thanks

 

[Jolly Roger]

Microsoft Office just autoupdated, and now I can't open any Microsoft
Office Programs (use Word, Excel, and Powerpoint).

What happens when you try??

Have you checked the console and system logs to see if any errors are
logged there?

Viewing System and Console Logs

1. Open /Applications/Utilities/Console.

2. From the Console menu bar, select File > View System Log.

3. From the Console menu bar, select File > View Console Log.

The system log will usually give you an indication as to what is
causing startup issues. The console log can show issues you experience
after you are logged into your user account.

If a particular application is crashing, you may find a crash log in
/Users/you/Library/Logs/CrashReporter/ for that application.

(Feel free to send the logs to jolly roger at pobox dot com if you need
help understanding them. I'll be glad to take a look and tell you what
I see. Let me know if you do this so that I can be sure your email
doesn't get eaten by pobox.com's aggressive SPAM filter.)

 

[Diane Ross]

Microsoft Office just autoupdated, and now I can't open any Microsoft
Office Programs (use Word, Excel, and Powerpoint).

Try running the Apple combo updater. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Office applications. Combo updaters will
install on the same version as they¹re applying‹no need to roll back or do a
clean install. Links for the combo can be found here:

<http://www.entourage.mvps.org/troubleshoot/combo.html>

 

[Slalom]

Hi and thanks for all the responses

Installing the combo update worked

It is available at http://www.apple.com/support/downloads/

Mac OS X 10.4.10 Combo Update v1.1 (Intel)
This update includes general operating system fixes, as well as
specific fixes or compatibility updates.