can't open excel 2003

C

christyxx1971

I have been running Excel 2003 (Part of Office 2003) under Win2K for
ages. All of a sudden, apparently after installing Security Update for
Excel 2003 (KB905756), Excel will no longer open. The flash screen
appears for an instant and then disappears. Trying to open it through
PowerPro gives me an error message saying that there has been a
"sharing/network protection error". MS Computer Management identifies
the error as Event ID 2001 (which doesn't provide too much information)
and adds the description: Rejected Safe Mode action. After trying a
number of quick fixes ( such as refreshing registry entries and MS
Setup repair, starting in Safe Mode, both for Windows and Excel, etc.),
I finally gave up and just uninstalled Office and did a fresh
installation. No luck. Same problem. Hmmmm.... This is getting serious.

I then went so far as to manually delete all Office files everywhere
and then manually deleted all references to Office in the registry so
as not to rely on the uninstall program. Then tried what I thought
would be a perfectly clean reinstall from the original CD with all
cached and temp files deleted. No joy. Same old result.
Open Office works perfectly and opens my xml files like a charm, so
it's not a file problem.
I want to avoid going back to an earlier Ghost image which would no
doubt clear up the problem since I have made a number of modifications
since my last imaging session.
I'm stumped. Any ideas?
 
N

Nick Hodge

Christy

Have you deleted the *.xlb file. This isn't deleted on a un-install and is
in a hidden folder. Enable hidden folder searching and search for *.xlb. If
this fails I suspect you should uninstall or roll-back anything you recently
installed as the problem may lie outside XL

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
www.nickhodge.co.uk
[email protected]
 
C

christyxx1971

I bit the bullet and rolled back to a previous ghost image - i dont
dare install the excel security update tho :))
 
C

christyxx1971

I might add that, yes, I did remove all of those secret hidden files
like xlb and stuff in Start folder.. none of that worked, hence the
ghost image solution.
 
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