L
Lewsihd
I have a user that can no longer open custom forms in the Organization Forms
Library (OFL) in Outlook 2003. His computer is a HP nw8440 laptop running
Windows XP Professional SP2. When he tries to open the majority of the forms
in the OFL, he gets the following error message:
Microsoft Office Outlook
The form you selected cannot be displayed.
When opening the other forms in the OFL, he gets the following error messages:
Script Error
The operation failed.
Line No:299
Script Error
You don't have appropriate permission to perform this operation.
Line No:299
Line number 299 in the form contains the following:
Set RequestPage = Item.GetInspector.ModIfiedFormPages("Equipment")
He has tried clearing the forms cache within Outlook, as well as deleting
everything under C:\Documents and Settings\User.Name\Local
Settings\Application Data\Microsoft\FORMS. However, clearing the forms cache
does not resolve the problem. In addition to clearing the forms cache, we
have tried the following with no success:
- Tried running Outlook in safe mode
- Created a new profile in Outlook
- Created a new profile in Outlook under a different user account in Windows
- Uninstalled Office 2003 and installed Office 2007 (he needed to upgrade to
2007 anyway)
- Tried the registry key ForceFormReload under
HKLM\Software\Microsoft\Office\12.0\Outlook
- Tried running Office Diagnostics
Does anyone have any idea what could be causing this or have any suggestions
on how to fix it?
Library (OFL) in Outlook 2003. His computer is a HP nw8440 laptop running
Windows XP Professional SP2. When he tries to open the majority of the forms
in the OFL, he gets the following error message:
Microsoft Office Outlook
The form you selected cannot be displayed.
When opening the other forms in the OFL, he gets the following error messages:
Script Error
The operation failed.
Line No:299
Script Error
You don't have appropriate permission to perform this operation.
Line No:299
Line number 299 in the form contains the following:
Set RequestPage = Item.GetInspector.ModIfiedFormPages("Equipment")
He has tried clearing the forms cache within Outlook, as well as deleting
everything under C:\Documents and Settings\User.Name\Local
Settings\Application Data\Microsoft\FORMS. However, clearing the forms cache
does not resolve the problem. In addition to clearing the forms cache, we
have tried the following with no success:
- Tried running Outlook in safe mode
- Created a new profile in Outlook
- Created a new profile in Outlook under a different user account in Windows
- Uninstalled Office 2003 and installed Office 2007 (he needed to upgrade to
2007 anyway)
- Tried the registry key ForceFormReload under
HKLM\Software\Microsoft\Office\12.0\Outlook
- Tried running Office Diagnostics
Does anyone have any idea what could be causing this or have any suggestions
on how to fix it?