Can't open MS-Word

W

Wemphy Hanafi

I've got Winword 2000 and Windows '98. My problem is I can't open Winword,
and when I try to open it, it pops out rejection sign which is written " This
program has an illegal operation and will be shut down...And when I click
details button, it says :
"WINWORD caused a general protection fault
in module HPFWIN20.DLL at 0016:0000876c.
Registers:
EAX=000019e7 CS=411f EIP=0000876c EFLGS=00000246
EBX=00000000 SS=1a8f ESP=0000896c EBP=0000896e
ECX=0000481f DS=19e7 ESI=00000000 FS=0000
EDX=0000ffff ES=0000 EDI=00008b6e GS=0000
Bytes at CS:EIP:
66 26 ff 77 62 66 ff 76 0a 9a 70 33 1f 41 1f c9
Stack dump:
89ae47af 45efd73b 00000000 1a8f8982 000047af 00000000 00000000 00000000
0000ba42 74440000 745189aa 000046b7 00000000 00000000 00000000 fcdc0000 "

So, anyone can help ?
Thank you.
 
G

garfield-n-odie [MVP]

The error message points to a problem with the printer driver for
your Hewlett Packard printer. Try deleting and reinstalling the
printer in Start | Control Panel | Printers.
 

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