Can't open Outlook 2000 or a .pst, or even get the install to run

[Roger Straus]

Upgraded from ME to XP Home.

Outlook, surprise, didn't operate. However, tried the
fixes in the Microsoft knowledge base and they didn't
help.

Instruct me to reinstall. However, I then get
the "transform" error--and the knowledge base information
is for administrators of networks, and, if it applies to a
single computer user, I can't figure it out.

All I want to do is to recover 3 or 4 "drafts" from a PST
file (which I neglected to convert to Excel and am now
catching hell from my spouse about that).

Short of buying a new Outlook/Office, is there any way I
can either overcome the transform problem and re-install
Outlook 2000, or just read the .PST. When I tried reading
it at my workplace, I got an error message saying I don't
have the necessary permissions....

HELP (quietly shouting) <g>

 

[Milly Staples [MVP - Outlook]]

It would help if you posted the KB article you tried and the specific error
messages you are getting.

From the permission denied error, I am presuming that the .pst file is on a
CD. If yes, copy it back to the hard drive and remove the "read-only" tick
mark from its properties page. Then try using the File->Open in Outlook.

If Outlook is not opening, try a detect and repair from Control
Panel->Add/Remove programs. Elect the option to repair Office and reinstall
your shortcuts.

In the future, always make a backup of important files before any operating
system upgrade.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Roger Straus <[email protected]> asked:

| Upgraded from ME to XP Home.
|
| Outlook, surprise, didn't operate. However, tried the
| fixes in the Microsoft knowledge base and they didn't
| help.
|
| Instruct me to reinstall. However, I then get
| the "transform" error--and the knowledge base information
| is for administrators of networks, and, if it applies to a
| single computer user, I can't figure it out.
|
| All I want to do is to recover 3 or 4 "drafts" from a PST
| file (which I neglected to convert to Excel and am now
| catching hell from my spouse about that).
|
| Short of buying a new Outlook/Office, is there any way I
| can either overcome the transform problem and re-install
| Outlook 2000, or just read the .PST. When I tried reading
| it at my workplace, I got an error message saying I don't
| have the necessary permissions....
|
| HELP (quietly shouting) <g>