Can't open PST -- potentiall unsafe ITEM

[jimgill]

I've got a client who has some archived PST files from his work. The
are on Exchange at work, but when he archived the emails he saved the
as PST files.

When he moved the PST files to his home computer and tries to ope
them, Outlook says...

"Cannot open this item. Outlook blocked access to this potentiall
unsafe item."

NOTE: This is not when trying to open an email or attachment, it's whe
he actually tries to open the PST file. Pretty much everything I coul
find online points to the unsafe attachment issue, of which I'm wel
aware. This is different and something I've not seen before.

Could this be some sort of security/permission issue?

Thanks

 

[Roady [MVP]]

Which method of opening does he use?
He should use;
File-> Open-> Outlook Data File...

 

[jimgill]

Sorry for not getting back to you sooner, but I haven't been able to ge
ahold of my client to ask. I presume that's how he's trying to do i
but I'm not positive yet. If that's true, any idea why it's making tha
complaint