cant open the package!

S

Stuart Dole

There are TWO seals on the box, One has red tabs on it and is easy to take
off. The other is very though vinyl-like stuff, is completely transparent,
and covers the top of the box. Take a sharp knife and cut the edges of this
seal at the top edge of the box -- I needed good reading glasses to see the
seams in the box so I could tell where to cut. Then the red tab on the top
swings the innards out like it's supposed to.

This is a lousy package, actually -- could earn Consumer Reports' "Oyster
Award".

I got my packages at Costco -- maybe this second seal is only on retail
packages?

Happy trails, and don't run with scissors...
Stuart
 
S

Stuart Dole

Hi JoAnn:

Well, there are three red tabs. Two are on a seal on the right hand side of
the box, and it (they) peel(s) off easily. The third red tab is on the top of
the box, and you grab it to swing the box open. The clear seal has no tabs
and doesn't peel -- I wish it did! It covers the top of the box and laps down
on both sides. It covers (and secures) a "Microsoft Certificate of
Authenticity", but also glues the whole top of the box shut so it's
impossible to open without cutting along the seams in the box. This is
confusing because there is no indication of what to do about it, or that it's
even there. It's a circular piece of clear (vinyl?) plastic 3" in diameter,
and very difficult to peel even after it's cut. Maybe your box doesn't have
one!

My guess is that this seal was added only for certain distribution channels
or only later in the production cycle, since it totally defeats the design.
Someone should tell someone that there's a problem out here at the end of the
retail chain...

Happy trails,
Stuart
 
J

JoAnn Paules

In as much as it isn't the easiest case to open, I found it easier than the
packaging on most music CDs. I can never see all of that clear tape and it
usually takes me 15 minutes to peel all of it off. I will admit that I was
yanking and cranking on the red tab for few moments - then I went to an area
with better lighting. Amazing how much that helps.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
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