Can't Open Word 2004 Documents from Word

[Lynne]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Since downloading Office 2004 update 11.5.1, I can no longer open Word documents from Word. I have to go to Finder and open the document from there. How can I correct this? There is no problem with opening Excel documents from Excel.

 

[John McGhie]

Hi Lynne:

There has been a little accident with your Launch Services Database, by the
sounds of it. That's part of OS X.

Please:

1) Apply the latest updates from Apple, if any.

2) Apply the latest updates from Microsoft, if any.

3) Shut down and turn the power off.

4) Restart and run Disk Utility.

5) Run "Repair Permissions".

That should stir things up enough to either fix the problem, or reveal what
it is. The power-off runs some OS X clean-up tasks on re-start.

Hope this helps

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Since downloading Office 2004 update 11.5.1, I can no longer open Word
documents from Word. I have to go to Finder and open the document from there.
How can I correct this? There is no problem with opening Excel documents from
Excel.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[Phillip Jones]

Actually repairs to Launch Services you'll need a tool such as Onyx.

Or go in Single user Mode and try AppleJack (if using OSX4.11 or older
don't know if AppleJack has been updated for OS.X.5)

Hi Lynne:

There has been a little accident with your Launch Services Database, by the
sounds of it. That's part of OS X.

Please:

1) Apply the latest updates from Apple, if any.

2) Apply the latest updates from Microsoft, if any.

3) Shut down and turn the power off.

4) Restart and run Disk Utility.

5) Run "Repair Permissions".

That should stir things up enough to either fix the problem, or reveal what
it is. The power-off runs some OS X clean-up tasks on re-start.

Hope this helps

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

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<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[Phillip Jones]

PS: on my information didn't mean to step on john's toes.

Follow his advice first!

Hi Lynne:

There has been a little accident with your Launch Services Database, by the
sounds of it. That's part of OS X.

Please:

1) Apply the latest updates from Apple, if any.

2) Apply the latest updates from Microsoft, if any.

3) Shut down and turn the power off.

4) Restart and run Disk Utility.

5) Run "Repair Permissions".

That should stir things up enough to either fix the problem, or reveal what
it is. The power-off runs some OS X clean-up tasks on re-start.

Hope this helps

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[John McGhie]

Hi Phillip:

I liked your answer better than mine.

I am fairly sure that it's Launch Services, in which case, Onyx will get
them directly to the fix.

Cheers

PS: on my information didn't mean to step on john's toes.

Follow his advice first!

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]