can't open Word files ??? please help!

T

ter

I get this when I click on a word document, (ps-i have
word 2002)...

Word cannot open file existing
(Normal).

I can creat new documents, but can't save them...

i was reading on this site elsewhere, but still haven't
resolved this...is it maybe a macro virus?

thx for any help
 
G

Genghis

----- ter wrote: ----

I get this when I click on a word document, (ps-i have
word 2002)..

Word cannot open file existin
(Normal)

I can creat new documents, but can't save them..

i was reading on this site elsewhere, but still haven't
resolved this...is it maybe a macro virus

thx for any hel

To: Te

Hi

Has anyone been able to help you? I have encountered a similar problem with Word (Office XP). Since re-installing and upgrading XP, I am not able to open documents created earlier with Word. Kindly share any tips with me if you've managed to resolve your proble. Thanks and regards Genghis
 
T

TF

Are you running Norton Anti Virus? If so, open NAV and disable the Office
Plug-in option.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

: I get this when I click on a word document, (ps-i have
: word 2002)...
:
: Word cannot open file existing
: (Normal).
:
: I can creat new documents, but can't save them...
:
: i was reading on this site elsewhere, but still haven't
: resolved this...is it maybe a macro virus?
:
: thx for any help
 
T

tmick7

-----Original Message-----


----- ter wrote: -----

I get this when I click on a word document, (ps-i have
word 2002)...

Word cannot open file existing
(Normal).

I can creat new documents, but can't save them...

i was reading on this site elsewhere, but still haven't
resolved this...is it maybe a macro virus?

thx for any help

To: Ter

Hi,

Has anyone been able to help you? I have encountered a
Click to expand...
similar problem with Word (Office XP). Since re-installing
and upgrading XP, I am not able to open documents created
earlier with Word. Kindly share any tips with me if you've
managed to resolve your proble. Thanks and regards Genghis
.
I have also encountered this error win Word 2002 when
Click to expand...
opening .doc files created/edited using Word 2000. You
get a file path error. The "fix" is to open the file in
word 2000, rename it, and then it will open in Word 2002.
Unfortunately this means you will have to have both Word
2000 and 2002 on your PC, which is just simply asinine but
it works. Microsft please come up with a better solution
to this problem than this!
 
G

Guest

I have same problem, but am not running NAV ... I DID
once install it, briefly, and then uninstalled it. I
manually went through and deleted as many Norton files as
I could -- no result. Any suggestions on how to get the
rest of NAV out of the system?
 
T

TF

If you uninstalled Norton then the DLL for the Office Plug-in may
still be registered.

Search for officeav.dll and if found go to Start/Run and run the
following command:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

In the above example the path for "Officeav.dll" would depend on the
location of the DLL.

Terry


: I have same problem, but am not running NAV ... I DID
: once install it, briefly, and then uninstalled it. I
: manually went through and deleted as many Norton files as
: I could -- no result. Any suggestions on how to get the
: rest of NAV out of the system?
: >-----Original Message-----
: >Are you running Norton Anti Virus? If so, open NAV and
: disable the Office
: >Plug-in option.
: >
: >--
: >Terry Farrell - Word MVP
: >http://www.mvps.org/word/
: >
: message
: >: >: I get this when I click on a word document, (ps-i have
: >: word 2002)...
: >:
: >: Word cannot open file existing
: >: (Normal).
: >:
: >: I can creat new documents, but can't save them...
: >:
: >: i was reading on this site elsewhere, but still haven't
: >: resolved this...is it maybe a macro virus?
: >:
: >: thx for any help
: >
: >
: >.
: >
 
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