Can't print envelopes in Word X or Word 2004

S

Silkroad

Working on document recently, changed page setup to be 14 x 8-1/2.
Word changed normal.dot without prompting me at SAVE (which is my
default), after that all documents were 14 x 8-1/2, changing it didn't
help. Finally deleted normal.dot, Word then created a new one with
8-1/2 x 11 page setup, the default. However, ever since I changed page
setup to 14x8-1/2, I have been unable to print envelopes -- using
Envelope Wizard, I insert text, click PRINT, the envelope displays
properly on screen -- but print preview shows a blank envelope. And a
blank envelope is printed. I upgraded to Office 2004, hoping that
would fix it. It didn't. I don't know what else to do. Any ideas?
 

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