Can't (re)install Office '07 in Vista

[Jeffrey Kaplan]

I recently had to wipe and reinstall Vista. The OEM version is Home
Premium, it's been upgraded to Ultimate, and EFS is in use on my user
directory. I use Kaspersky Internet Security as my firewall, but even
with it set to not protect, I still have the problem, so I doubt that's
the problem. Before the reinstall of the system, I had Office Standard
'07 Upgrade installed as an upgrade to Office SB '00.

Preinstalled on the computer is Works 9 and Office H&S Trial. Works
has been uninstalled, and Office H&S won't uninstall for no real reason
given, just that it failed to uninstall.

Trying to install Office Standard '07 I get a useless error that the
install failed to complete do to "an error occurred". No error codes,
no diagnostic info.

I had tried to install it straight up as a new install, and it took my
reg code, allowed me to select options, and then when it went to
actually install, failed. Thinking that maybe because it's an
"Upgrade" distribution, I never entered a reg code for the preinstalled
version and I had removed Works, I installed Word from my '00 disk,
which worked, and then tried to upgrade. I entered my reg code, It saw
the older version of Word, asked to keep or remove it, I told it to
remove it. I selected the features I wanted and set it lose. It
failed.

Now what?

I had a similar issue trying to install ACDSee 8, but that at least
gave a useful set of errors that I was able to follow to a specific
file that somehow got encrypted after extraction from the install
archive (despite nether the archive nor the extracted file being in an
encrypted directory), and manually removing the encryption before
clicking the "Install" button resolved that. If this is a similar
issue, where do I look?

I need both EFS on my user directory and parts of Office Standard for
work.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

"If I am ever the Hero top 100 list: #9. I will take no oath of
unquestioning obedience, nor any oath of obedience to persons of
unproved character.

 

[Jeffrey Kaplan]

Previously on microsoft.public.office.setup, Jeffrey Kaplan said:

Trying to install Office Standard '07 I get a useless error that the
install failed to complete do to "an error occurred". No error codes,
no diagnostic info.

I'm trying to be patient in waiting for a reply, but I need to get this
working in order to fully use the computer.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #35. I
will not grow a goatee. In the old days they made you look diabolic.
Now they just make you look like a disaffected member of Generation X.

 

[Peter Foldes]

What does it say in your Event Viewer

 

[Jeffrey Kaplan]

Previously on microsoft.public.office.setup, Peter Foldes said:

What does it say in your Event Viewer

I keep forgetting about that. Probably because I can never figure out
what I'm looking for in there. Like now, I have no idea what tree to
look in, or what to look for.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #35. I
will not grow a goatee. In the old days they made you look diabolic.
Now they just make you look like a disaffected member of Generation X.

 

[Jeffrey Kaplan]

Previously on microsoft.public.office.setup, Peter Foldes said:

What does it say in your Event Viewer

I don't know, see my other post.

However, I finally got desperate enough to remove the EFS encryption on
my user directory, and... it worked.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #35. I
will not grow a goatee. In the old days they made you look diabolic.
Now they just make you look like a disaffected member of Generation X.