Can't receive certain e-mails

C

Charlie

I don't know if my McAfee anti-virus Guard or Microsoft Oulook is blocking
e-mails I want to receive from London. It allows yahoo.com e-mails from
London, but not these others. I went to Outlook Help and I have no e-mails
listed to be blocked.
 
L

Lanwench [MVP - Exchange]

Charlie said:
I don't know if my McAfee anti-virus Guard or Microsoft Oulook is
blocking e-mails I want to receive from London. It allows yahoo.com
e-mails from London, but not these others. I went to Outlook Help and
I have no e-mails listed to be blocked.
Click to expand...

Do the senders get a bounce message/NDR? If not, close Outlook, have the
sender send something, and check your mail at www.mail2web.com or your ISP's
webmail page....is the message there? If not, it isn't an Outlook issue.
Contact your ISP/mail host or have the sender contact his/hers. If the
message *is* there, it's Outlook or McAfee. Try disabling mail scanning in
McAfee.

Also, whenever you post in here, always include your version/mode/SP level
of Outlook (from Help | About), what kind of mail account(s) you use, and
any other pertinent details.
 
R

Roady [MVP]

Do you receive them on your webbased mailclient?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
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