G
Gluhwein
My Dell came with Office XP Small Business pre-installed.
I had a problem which had me reinstall Windows XP. I
installed over the original Windows XP and din't lose any
files on that drive (did not reformat). All my games,
music and even saved documents can be found and used with
a little effort. But Office XP wouldn't run when I
clicked on any of the application files in C:\Program
Files\Microsoft Office
Therefore, I inserted the two Ofiice XP disks that came
with my computer. After entering the product key and
being prompted for the desired type of installation (I
chose the default), the install thermometer started to
move, but halfway through I got this message:
"Error 1317. Setup cannot create the folder C:\Program
Files\Microsoft Office. Verify that the path exists in
your system and you have sufficient permissions to update."
1)The path does already exist. I even deleted that entire
folder and tried to reinstall with the same results -
halfway through the reinstallation the above message pops
up. C:\Program Files\Microsoft Office is recreated with
some of the Office components listed, but when I try to
click on them, no luck. I'm told to reinstall Office XP.
2)Then I assumed the problem had to do with administrator
rights. First of all, I'm the only user and I gave myself
full administrator power when I created the user. I also
tried to restart in safe mode where one of the user
choices was "administrator". I logged on as that user,
but Office XP said I couldn't install in safe mode. I
even went through regedit and deleted all references
to "C:\Program Files\Office", all references to "Office
XP" and all references to "Excel".
Nothing has worked. Is there anything I'm missing other
than reformatting the whole drive?
I had a problem which had me reinstall Windows XP. I
installed over the original Windows XP and din't lose any
files on that drive (did not reformat). All my games,
music and even saved documents can be found and used with
a little effort. But Office XP wouldn't run when I
clicked on any of the application files in C:\Program
Files\Microsoft Office
Therefore, I inserted the two Ofiice XP disks that came
with my computer. After entering the product key and
being prompted for the desired type of installation (I
chose the default), the install thermometer started to
move, but halfway through I got this message:
"Error 1317. Setup cannot create the folder C:\Program
Files\Microsoft Office. Verify that the path exists in
your system and you have sufficient permissions to update."
1)The path does already exist. I even deleted that entire
folder and tried to reinstall with the same results -
halfway through the reinstallation the above message pops
up. C:\Program Files\Microsoft Office is recreated with
some of the Office components listed, but when I try to
click on them, no luck. I'm told to reinstall Office XP.
2)Then I assumed the problem had to do with administrator
rights. First of all, I'm the only user and I gave myself
full administrator power when I created the user. I also
tried to restart in safe mode where one of the user
choices was "administrator". I logged on as that user,
but Office XP said I couldn't install in safe mode. I
even went through regedit and deleted all references
to "C:\Program Files\Office", all references to "Office
XP" and all references to "Excel".
Nothing has worked. Is there anything I'm missing other
than reformatting the whole drive?
MS Office Products family MVP