Can't Remove or Re-Install Office 2003! KB Article 828380 No Help!

[Byrdman]

When I try to re-install or uninstall Office 2003 I get the message:

The patch package could not be opened. Verify that the patch package exisits
and that you can access it, or contact the application vender to verify that
this is a valid Windows installer patch package.

I've tried performing both solutions from Microsoft Knowledge Base Article -
828380
http://support.microsoft.com/default.aspx?scid=kb;en-us;828380&Product=off2003
and it does not work!

I have all the Office application installed except Outlook 2003. Since I
can't uninstall or re-install Office I can't fix the problem.

PLEASE HELP!

Please cc: (e-mail address removed) when replying.

Yours,

Byrdman

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.

 

[A.T.]

To resolve this issue, run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings, and
then
reinstall Office. To do this, follow these steps:


1. Download, install, and then run the Windows Installer
CleanUp utility to remove the Windows Installer registry settings that
are associated
with your Office installation.
The following file is available for download from the Microsoft
Download Center:


http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983
A48D5E1BD/msicuu2.exe: msicuu2.exe

For
additional information about how to download Microsoft Support files,
click the
following article number to view the article in the Microsoft
Knowledge Base:

KBLink:119591.Article.EN-US: How to Obtain Microsoft Support Files from
Online Services

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file
was posted. The file is stored on security-enhanced servers that help
to
prevent any unauthorized changes to the file.
If you are running Windows NT 4.0 or Microsoft
Windows 2000, click the following link to download and install the
Windows
CleanUp utility.

2. To use the Windows CleanUp utility, follow these steps:


a. Click "Start", point to "Programs", and then click "Windows Install
Clean
Up".

b. Select the program that you want to remove, and then
click "Remove".

c. Click "OK", and then click "Exit".


For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number
to view the article in the Microsoft Knowledge Base:



KBLink:290301.KB.[LN]: Description of the Windows Installer CleanUp
Utility

3. Run Office Setup to reinstall Office. Note Because the Windows
Installer CleanUp utility deletes Windows Installer-related registry
settings and not the Office program files, make sure that you install
Office in the same folder where it was originally installed to prevent
duplication of files on your hard disk.