Can't Remove Trial Office 2007

C

Cottonwoodian

When I try to remove the trial version using "add/remove" the drive spins
then stops and nothing happens! If I go to explore and try to delete Office
12 and message comes up that I can't delete AUTHZAX.DLL because another
program is using it.
I just want to continue using Office 10 happily and want this monster off my
computer.
 
P

Patrick Schmid [MVP]

C

Cottonwoodian

Thanks, I will try that tomorrow.

Patrick Schmid said:
Use the beta removal steps linked to from my RTM issues page. They will
work for the trial.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

When I try to remove the trial version using "add/remove" the drive spins
then stops and nothing happens! If I go to explore and try to delete Office
12 and message comes up that I can't delete AUTHZAX.DLL because another
program is using it.
I just want to continue using Office 10 happily and want this monster off my
computer.
Click to expand...
Click to expand...
 
C

Cottonwoodian

Good morning. I followed the manual removal of the 2007 trial programs and
it failed because in Step2:7d upon clicking OK the message appeared that
"msiexec.exe" cannot be found. I did a search of all files including hidden
and it could not be found. It does not exist on my computer, therefore at
this time I cannot remove the Trial 2007 programs. Is there a way to
reinstall the missing file?

Patrick Schmid said:
Use the beta removal steps linked to from my RTM issues page. They will
work for the trial.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

When I try to remove the trial version using "add/remove" the drive spins
then stops and nothing happens! If I go to explore and try to delete Office
12 and message comes up that I can't delete AUTHZAX.DLL because another
program is using it.
I just want to continue using Office 10 happily and want this monster off my
computer.
Click to expand...
Click to expand...
 
C

Cottonwoodian

Manual remove does not work. It seems the msi cannot be found on my
computer. Could I have deleted it when I first tried removing the program by
deleting files? Now I can find no way of obtaining or restoring it and seem
to be stuck with an unusable 615mb trial program I can't use and somehow
interfers with my opening my Word 2002 program. Any suggestions on clearing
this up?

Patrick Schmid said:
Use the beta removal steps linked to from my RTM issues page. They will
work for the trial.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

When I try to remove the trial version using "add/remove" the drive spins
then stops and nothing happens! If I go to explore and try to delete Office
12 and message comes up that I can't delete AUTHZAX.DLL because another
program is using it.
I just want to continue using Office 10 happily and want this monster off my
computer.
Click to expand...
Click to expand...
 
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