Can't repair or uninstall

B

Bruin

I have been having problems with office 2007 beta from the 1st day when
Business Contact Manager failed to install.
Then Outlook started having problems (see below) - and Office Diagnostics
didn't help so I tried reinstalling and that failed as did uninstalling but
at least my programs were working - although Outlook obviously was having
problems..

After compacting my mailbox (successfully, I thought) in Outlook (to try to
speed things up - I clicked on another folder & Outlook stopped responding-
then shut down and when it restarted I got the message : "Cannot start
Outlook. Cannot open Outlook Window. The set of folders cannot be opened .
The file C:\ . . . Outlook3.pst is not a personal folders file."

I've tried running Office diagnostics & system restore to no avail. I've
also tried running OPPLUS-EN.EXE again but both repair & uninstall fail -
actually repair failed for me before this all happened because Outlook was
starting up very slowly & occasionally not responding (especially when I was
selecting multiple messages for deletion).

My other Office programs seem OK (a little sluggish) - other than being
unable to install BCM-EN.EXE - but that's 2ndary at the moment.

Thanx!
 
M

Milly Staples [MVP - Outlook]

Have you treid a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bruin asked:

| I have been having problems with office 2007 beta from the 1st day
| when Business Contact Manager failed to install.
| Then Outlook started having problems (see below) - and Office
| Diagnostics didn't help so I tried reinstalling and that failed as
| did uninstalling but at least my programs were working - although
| Outlook obviously was having problems..
|
| After compacting my mailbox (successfully, I thought) in Outlook (to
| try to speed things up - I clicked on another folder & Outlook
| stopped responding- then shut down and when it restarted I got the
| message : "Cannot start Outlook. Cannot open Outlook Window. The set
| of folders cannot be opened . The file C:\ . . . Outlook3.pst is not
| a personal folders file."
|
| I've tried running Office diagnostics & system restore to no avail.
| I've also tried running OPPLUS-EN.EXE again but both repair &
| uninstall fail - actually repair failed for me before this all
| happened because Outlook was starting up very slowly & occasionally
| not responding (especially when I was selecting multiple messages for
| deletion).
|
| My other Office programs seem OK (a little sluggish) - other than
| being unable to install BCM-EN.EXE - but that's 2ndary at the moment.
|
| Thanx!
 
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