Can't See Linked Emails in History

G

GwenH

I'm just getting started with BCM, and I'm having problems. I right-clicked a
few email messages and chose "Link To", then linked them to the appropriate
contact in BCM. However, when I finish that and then open the contact, the
email message I just linked does not appear in the contact's history. I have
tried linking the email message and closing out Outlook, then going back in.
No dice.

What am I doing wrong?

Thanks!
GwenH
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top