Can't send and receive

R

rebecca

When I try to send and receive, it just puts up a message
that it failed. No reason, and I cannot figure out why it
is failing. I am hooked up and it should work, any
suggestions? I am lost. Thanks, Rebecca
 
A

AJ

Symptom:
I was receiving an "Operation Failed" message when
pressing the Send/Receive button.

Background:
The Send/Receive function is inoperative.

Fix:
The solution is found in Microsoft Knowledge Base Article -
284312.

After shutting Outlook down, finding the Outlook file
with the extension *.srs, renaming it to *.old, and
restarting Outlook, the Send/Receive function resumes
normal operation.

AJ
 
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