Can't send mail due to spamhaus

[D]

Outlook 2003 and Vista



I keep getting blocked from sending mail, its returned with a message of
'451 http://www.spamhaus.org/query/bl?ip=194.46.136.67' from the CBL web
site I see that my IP address is recognised and blocked. The IP address is
'client IP4 address' and this address will change next time I dial into my
ISP, the new client IP4 address may not be blocked by CBL, so all is well.
This probably isn't an Outlook issue but I guess you have come across it
before so can someone tell me if this is normal, is there a way of getting a
clean IP address and keeping it? Point me in the right direction for
resolving it. Please keep any help in idiot language for a simple soul.

regards

 

[Brian Tillman]

Outlook 2003 and Vista



I keep getting blocked from sending mail, its returned with a message
of '451 http://www.spamhaus.org/query/bl?ip=194.46.136.67' from the
CBL web site I see that my IP address is recognised and blocked. The
IP address is 'client IP4 address' and this address will change next
time I dial into my ISP, the new client IP4 address may not be
blocked by CBL, so all is well. This probably isn't an Outlook issue
but I guess you have come across it before so can someone tell me if
this is normal, is there a way of getting a clean IP address and
keeping it? Point me in the right direction for resolving it. Please
keep any help in idiot language for a simple soul.

Are you running your own SMTP server or using the server of an ISP?

 

[D]

I'm using a dial up ISP, so I guess the answer is an ISP server.
regards

 

[Brian Tillman]

I'm using a dial up ISP, so I guess the answer is an ISP server.
regards

Does the SMTP server domain match the domain of the ISP and of your email
address?

 

[D]

Hmm, I guess I should have told you the full story as it may now be
relevant!! Answer to your question would be no. Originally my isp was
eircom, I then changed isp to utv who told me my email would remain the same
i.e. @eircom.net which it has. In addition I have another e-mail address
with utv of @utvinternet.com The UTV mail works fine, the problem crops up
only with @eircom.net

 

[Brian Tillman]

In

Hmm, I guess I should have told you the full story as it may now be
relevant!! Answer to your question would be no. Originally my isp was
eircom, I then changed isp to utv who told me my email would remain the
same i.e. @eircom.net which it has. In addition I have another e-mail
address with utv of @utvinternet.com The UTV mail works fine, the
problem crops up only with @eircom.net

I suspect, then, that the differences in domains may be causing the
readdition of your address to the SpamHaus list.

 

[D]

Brian, ok thanks for you input. I'll get onto both parties and see what if
anything they can resolve. At least now I can sound as though I know
something !!

 

[Steve Linford]

Outlook 2003 and Vista

I keep getting blocked from sending mail, its returned with a message of
'451 http://www.spamhaus.org/query/bl?ip=194.46.136.67

Hi, this issue actually has 2 parts:

1) IP 194.46.136.67 is on the CBL and hence the Spamhaus XBL blocklist,
because a PC at (or behind) that IP address is infected with a trojan or
mass-mailing worm. If it's your machine, see: "Removing trojans/viruses
from your system" in the XBL FAQs at:
http://www.spamhaus.org/faq/answers.lasso?section=Spamhaus XBL

2) 194.46.136.67 is also listed on our PBL blocklist, because it's a
dynamic IP address, but that will not be causing any problem for you as
long as you are using Authenticated SMTP. I strongly suspect you have
turned Authenticated SMTP off by mistake, or have not turned it on.
You need to turn it on. See: "How do I turn on SMTP Authentication?" in
our general FAQs at:
http://www.spamhaus.org/faq/answers.lasso?section=Generic Questions