Shams said:Tim,
I'm a home user, using Office 2007 and this problem of MS Exchange is new
to
me. May be it came up through MS Hotmail, which installed the MS Live
Mail( I
have taken it out now). My operating system is Windows Xp Professional
SP2.
When I click on the Address Book tab, in word 2007, I get the same error
message like "Attach" mail tab that I repeat the error message again:
"Logon
faild. You must be on Microsoft Exchange to access your Address book.
Error
Code: Unspecified error." But From Word, I can e-mail documents by
clicking
on "Send to Mail recepients" tab. Obviously, I'm using the Outlook 2007. I
hope these would help you to get me out of this MS Exchange mess.
Shams said:Milly,
I didn't find any Exchange account in there. Only in "Show Profile", there
are two accounts. One is a long number, which is highlighted, and the
other
is the Outlook, but it's set "Always use Outlook". As I explained, this
problem only occures in "Word" and I have no problem with Outlook 2007.
--
Best regards
Milly Staples said:Go to Control Panel->Mail Icon->Accounts->Highlight the Exchange account
and press remove. Add your POP3, IMAP or HTTP account.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Shams asked:
| Tim,
| I'm a home user, using Office 2007 and this problem of MS Exchange is
| new to me. May be it came up through MS Hotmail, which installed the
| MS Live Mail( I have taken it out now). My operating system is
| Windows Xp Professional SP2.
|
| When I click on the Address Book tab, in word 2007, I get the same
| error message like "Attach" mail tab that I repeat the error message
| again: "Logon faild. You must be on Microsoft Exchange to access your
| Address book. Error Code: Unspecified error." But From Word, I can
| e-mail documents by clicking on "Send to Mail recepients" tab.
| Obviously, I'm using the Outlook 2007. I hope these would help you to
| get me out of this MS Exchange mess.
|
|| It would help if you could provide more detail concerning your e-mail
|| environment. Are you a home user? Are you in an office environment
|| that uses MS Exchange? What e-mail client do you use? What version
|| of Office? What version of Windows? Can you e-mail attachments via
|| any other method (i.e. from your e-mail client or any other
|| applications)? Please post back with more details.
||
|| Tim
||
|| ||| When I click attach, I get an "Unspecified error: Lonon failed. You
||| must be
||| on Microsoft Exchange to access your address book".
|||
||| Can anybody help me to solve this problem?
||| --
||| Best regards
Tim said:Hello Shams,
This is interesting as Word just uses Outlook to send messages. So if
Outlook is configured correctly and is working fine, in theory, sending
e-mail from Word should also work. I'm beginning to wonder if something is
hosed in Word. Would running the office repair utility be in order?
It may be a minor thing but I asked in my previous post if you would confirm
if it was a typo when you wrote "When I click on the Address Book tab, in
word 2007". Did you really mean *Outlook* 2007 or *Word*?
Also, in my previous post I asked if you could tell us what you see under
the "Type" column in Outlook's E-mail Accounts settings. Please quote what
you see exactly.
Lastly, since you think this began after MS Live Mail was installed, have
you tried using System Restore back to a point in time before the MS Live
Mail install? I know you said you removed it but that may not be enough (and
you didn't explain how you removed it).
Tim
Shams said:Milly,
I didn't find any Exchange account in there. Only in "Show Profile", there
are two accounts. One is a long number, which is highlighted, and the
other
is the Outlook, but it's set "Always use Outlook". As I explained, this
problem only occures in "Word" and I have no problem with Outlook 2007.
--
Best regards
Milly Staples said:Go to Control Panel->Mail Icon->Accounts->Highlight the Exchange account
and press remove. Add your POP3, IMAP or HTTP account.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Shams asked:
| Tim,
| I'm a home user, using Office 2007 and this problem of MS Exchange is
| new to me. May be it came up through MS Hotmail, which installed the
| MS Live Mail( I have taken it out now). My operating system is
| Windows Xp Professional SP2.
|
| When I click on the Address Book tab, in word 2007, I get the same
| error message like "Attach" mail tab that I repeat the error message
| again: "Logon faild. You must be on Microsoft Exchange to access your
| Address book. Error Code: Unspecified error." But From Word, I can
| e-mail documents by clicking on "Send to Mail recepients" tab.
| Obviously, I'm using the Outlook 2007. I hope these would help you to
| get me out of this MS Exchange mess.
|
|| It would help if you could provide more detail concerning your e-mail
|| environment. Are you a home user? Are you in an office environment
|| that uses MS Exchange? What e-mail client do you use? What version
|| of Office? What version of Windows? Can you e-mail attachments via
|| any other method (i.e. from your e-mail client or any other
|| applications)? Please post back with more details.
||
|| Tim
||
|| ||| When I click attach, I get an "Unspecified error: Lonon failed. You
||| must be
||| on Microsoft Exchange to access your address book".
|||
||| Can anybody help me to solve this problem?
||| --
||| Best regards
Shams said:Tim,
I repeat, all the problems mentioned are in Word 2007. There is no problem
in Outlook 2007. I didn't find any "type" in the Outlook account setting.
I
geuss this problem has to be resolved by a MVP- Outlook or Word.
--
Best regards
Tim said:Hello Shams,
This is interesting as Word just uses Outlook to send messages. So if
Outlook is configured correctly and is working fine, in theory, sending
e-mail from Word should also work. I'm beginning to wonder if something
is
hosed in Word. Would running the office repair utility be in order?
It may be a minor thing but I asked in my previous post if you would
confirm
if it was a typo when you wrote "When I click on the Address Book tab, in
word 2007". Did you really mean *Outlook* 2007 or *Word*?
Also, in my previous post I asked if you could tell us what you see under
the "Type" column in Outlook's E-mail Accounts settings. Please quote
what
you see exactly.
Lastly, since you think this began after MS Live Mail was installed, have
you tried using System Restore back to a point in time before the MS Live
Mail install? I know you said you removed it but that may not be enough
(and
you didn't explain how you removed it).
Tim
Shams said:Milly,
I didn't find any Exchange account in there. Only in "Show Profile",
there
are two accounts. One is a long number, which is highlighted, and the
other
is the Outlook, but it's set "Always use Outlook". As I explained, this
problem only occures in "Word" and I have no problem with Outlook 2007.
--
Best regards
:
Go to Control Panel->Mail Icon->Accounts->Highlight the Exchange
account
and press remove. Add your POP3, IMAP or HTTP account.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Shams asked:
| Tim,
| I'm a home user, using Office 2007 and this problem of MS Exchange
is
| new to me. May be it came up through MS Hotmail, which installed the
| MS Live Mail( I have taken it out now). My operating system is
| Windows Xp Professional SP2.
|
| When I click on the Address Book tab, in word 2007, I get the same
| error message like "Attach" mail tab that I repeat the error message
| again: "Logon faild. You must be on Microsoft Exchange to access
your
| Address book. Error Code: Unspecified error." But From Word, I can
| e-mail documents by clicking on "Send to Mail recepients" tab.
| Obviously, I'm using the Outlook 2007. I hope these would help you
to
| get me out of this MS Exchange mess.
|
|| It would help if you could provide more detail concerning your
|| environment. Are you a home user? Are you in an office environment
|| that uses MS Exchange? What e-mail client do you use? What version
|| of Office? What version of Windows? Can you e-mail attachments via
|| any other method (i.e. from your e-mail client or any other
|| applications)? Please post back with more details.
||
|| Tim
||
|| ||| When I click attach, I get an "Unspecified error: Lonon failed.
You
||| must be
||| on Microsoft Exchange to access your address book".
|||
||| Can anybody help me to solve this problem?
||| --
||| Best regards
Tim said:OK...I give up. I asked twice and you didn't answer if "word 2007" was a
typo or not. I thought that was an important clue...important enough to ask
twice as I am not aware of an "Address Book tab" feature directly in Word.
But, then again, I am not an MVP so maybe I just haven't run across it yet.
In the Account Settings window of Outlook when looking at the "E-mail" tab,
there are entries for the e-mail accounts. There are two columns, the one on
the left is named "Name" and the column on the right is named "Type". I was
interested to know what it said under Type. It *has* to be there and it's
also an important clue...at least I thought so since if it said "Exchange"
that may have been the problem.
You are correct...I am not an MVP. I'm just a regular person trying to help.
I'm sure an MVP will come along shortly and solve this for you. Please
forgive me...I apologize for wasting your time trying to help you.
Tim
Shams said:Tim,
I repeat, all the problems mentioned are in Word 2007. There is no problem
in Outlook 2007. I didn't find any "type" in the Outlook account setting.
I
geuss this problem has to be resolved by a MVP- Outlook or Word.
--
Best regards
Tim said:Hello Shams,
This is interesting as Word just uses Outlook to send messages. So if
Outlook is configured correctly and is working fine, in theory, sending
e-mail from Word should also work. I'm beginning to wonder if something
is
hosed in Word. Would running the office repair utility be in order?
It may be a minor thing but I asked in my previous post if you would
confirm
if it was a typo when you wrote "When I click on the Address Book tab, in
word 2007". Did you really mean *Outlook* 2007 or *Word*?
Also, in my previous post I asked if you could tell us what you see under
the "Type" column in Outlook's E-mail Accounts settings. Please quote
what
you see exactly.
Lastly, since you think this began after MS Live Mail was installed, have
you tried using System Restore back to a point in time before the MS Live
Mail install? I know you said you removed it but that may not be enough
(and
you didn't explain how you removed it).
Tim
Milly,
I didn't find any Exchange account in there. Only in "Show Profile",
there
are two accounts. One is a long number, which is highlighted, and the
other
is the Outlook, but it's set "Always use Outlook". As I explained, this
problem only occures in "Word" and I have no problem with Outlook 2007.
--
Best regards
:
Go to Control Panel->Mail Icon->Accounts->Highlight the Exchange
account
and press remove. Add your POP3, IMAP or HTTP account.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Shams asked:
| Tim,
| I'm a home user, using Office 2007 and this problem of MS Exchange
is
| new to me. May be it came up through MS Hotmail, which installed the
| MS Live Mail( I have taken it out now). My operating system is
| Windows Xp Professional SP2.
|
| When I click on the Address Book tab, in word 2007, I get the same
| error message like "Attach" mail tab that I repeat the error message
| again: "Logon faild. You must be on Microsoft Exchange to access
your
| Address book. Error Code: Unspecified error." But From Word, I can
| e-mail documents by clicking on "Send to Mail recepients" tab.
| Obviously, I'm using the Outlook 2007. I hope these would help you
to
| get me out of this MS Exchange mess.
|
|| It would help if you could provide more detail concerning your
|| environment. Are you a home user? Are you in an office environment
|| that uses MS Exchange? What e-mail client do you use? What version
|| of Office? What version of Windows? Can you e-mail attachments via
|| any other method (i.e. from your e-mail client or any other
|| applications)? Please post back with more details.
||
|| Tim
||
|| ||| When I click attach, I get an "Unspecified error: Lonon failed.
You
||| must be
||| on Microsoft Exchange to access your address book".
|||
||| Can anybody help me to solve this problem?
||| --
||| Best regards
Shams said:Tim,
It's is in Word. I have said this repeatedly. Under type is POP/SMTP. Hoping
some MVP would post a response.
gls858 said:How exactly are you accessing the address book tab? Would that be the
one under Mailings and then envelopes?
gls858
Shams said:Tim,
It's is in Word. I have said this repeatedly. Under type is POP/SMTP.
Hoping
some MVP would post a response.
--
Best regards
Tim said:OK...I give up. I asked twice and you didn't answer if "word 2007" was a
typo or not. I thought that was an important clue...important enough to
ask
twice as I am not aware of an "Address Book tab" feature directly in
Word.
But, then again, I am not an MVP so maybe I just haven't run across it
yet.
In the Account Settings window of Outlook when looking at the "E-mail"
tab,
there are entries for the e-mail accounts. There are two columns, the one
on
the left is named "Name" and the column on the right is named "Type". I
was
interested to know what it said under Type. It *has* to be there and it's
also an important clue...at least I thought so since if it said
"Exchange"
that may have been the problem.
You are correct...I am not an MVP. I'm just a regular person trying to
help.
I'm sure an MVP will come along shortly and solve this for you. Please
forgive me...I apologize for wasting your time trying to help you.
Tim
Shams said:Tim,
I repeat, all the problems mentioned are in Word 2007. There is no
problem
in Outlook 2007. I didn't find any "type" in the Outlook account
setting.
I
geuss this problem has to be resolved by a MVP- Outlook or Word.
--
Best regards
:
Hello Shams,
This is interesting as Word just uses Outlook to send messages. So if
Outlook is configured correctly and is working fine, in theory,
sending
e-mail from Word should also work. I'm beginning to wonder if
something
is
hosed in Word. Would running the office repair utility be in order?
It may be a minor thing but I asked in my previous post if you would
confirm
if it was a typo when you wrote "When I click on the Address Book tab,
in
word 2007". Did you really mean *Outlook* 2007 or *Word*?
Also, in my previous post I asked if you could tell us what you see
under
the "Type" column in Outlook's E-mail Accounts settings. Please quote
what
you see exactly.
Lastly, since you think this began after MS Live Mail was installed,
have
you tried using System Restore back to a point in time before the MS
Live
Mail install? I know you said you removed it but that may not be
enough
(and
you didn't explain how you removed it).
Tim
Milly,
I didn't find any Exchange account in there. Only in "Show Profile",
there
are two accounts. One is a long number, which is highlighted, and
the
other
is the Outlook, but it's set "Always use Outlook". As I explained,
this
problem only occures in "Word" and I have no problem with Outlook
2007.
--
Best regards
:
Go to Control Panel->Mail Icon->Accounts->Highlight the Exchange
account
and press remove. Add your POP3, IMAP or HTTP account.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted
without
reading.
After furious head scratching, Shams asked:
| Tim,
| I'm a home user, using Office 2007 and this problem of MS
Exchange
is
| new to me. May be it came up through MS Hotmail, which installed
the
| MS Live Mail( I have taken it out now). My operating system is
| Windows Xp Professional SP2.
|
| When I click on the Address Book tab, in word 2007, I get the
same
| error message like "Attach" mail tab that I repeat the error
message
| again: "Logon faild. You must be on Microsoft Exchange to access
your
| Address book. Error Code: Unspecified error." But From Word, I
can
| e-mail documents by clicking on "Send to Mail recepients" tab.
| Obviously, I'm using the Outlook 2007. I hope these would help
you
to
| get me out of this MS Exchange mess.
|
|| It would help if you could provide more detail concerning your
|| environment. Are you a home user? Are you in an office
environment
|| that uses MS Exchange? What e-mail client do you use? What
version
|| of Office? What version of Windows? Can you e-mail attachments
via
|| any other method (i.e. from your e-mail client or any other
|| applications)? Please post back with more details.
||
|| Tim
||
|| ||| When I click attach, I get an "Unspecified error: Lonon failed.
You
||| must be
||| on Microsoft Exchange to access your address book".
|||
||| Can anybody help me to solve this problem?
||| --
||| Best regards