Can't send mail out

C

Caredog

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message. Have tried
closing down Outlook w/task manager, even reloaded Outlook but problem
remains.
Tries sending (shows icons) but messages don't go out.
 
A

ABDULNASSIR

I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET THE
SOLUTION
 
D

Diane Poremsky [MVP]

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
A

ABDULNASSIR

Diana,
No, actualy i can not get to that step because dialog error will appear and
close the IE with out telling what is the error.

Diane Poremsky said:
Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET THE
SOLUTION
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile to
see if it works.
Paste this line in windows explorer's address field to open the folder where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

Diane Poremsky said:
Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message. Have
tried
closing down Outlook w/task manager, even reloaded Outlook but problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
A

ABDULNASSIR

"windows can not find the file", this is what i have got.

Diane Poremsky said:
IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile to
see if it works.
Paste this line in windows explorer's address field to open the folder where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

Diane Poremsky said:
Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message. Have
tried
closing down Outlook w/task manager, even reloaded Outlook but problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

Diane Poremsky said:
IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

Diane Poremsky said:
IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
B

Bob Icard

I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send to
individuals and will always receive. Tried 1) recreating Distribution Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile always
worked for an extended period of time (a year or more). I am amazed, but not
necessarily surprised, that Microsoft does not acknowledge this problem and
have a solution available.

Any help will be GREATLY appreciated.

Diane Poremsky said:
Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

Diane Poremsky said:
IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
A

ABDULNASSIR

I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB ACCESS
FOR WORK MAIL

Bob Icard said:
I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send to
individuals and will always receive. Tried 1) recreating Distribution Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile always
worked for an extended period of time (a year or more). I am amazed, but not
necessarily surprised, that Microsoft does not acknowledge this problem and
have a solution available.

Any help will be GREATLY appreciated.

Diane Poremsky said:
Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

So you are using OWA and IE closes? That's not an outlook problem. It's not
even related to the send and receive problem that started this thread.

What version of Exchange server do you use? What Version of IE do you use?

Have you asked the Exchange admin about it? The problem may be on the
exchange server and the admin will need to fix it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB
ACCESS
FOR WORK MAIL

Bob Icard said:
I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send to
individuals and will always receive. Tried 1) recreating Distribution
Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair
and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on
web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile always
worked for an extended period of time (a year or more). I am amazed, but
not
necessarily surprised, that Microsoft does not acknowledge this problem
and
have a solution available.

Any help will be GREATLY appreciated.

Diane Poremsky said:
Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new
profile
to
see if it works.
Paste this line in windows explorer's address field to open the
folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
Diana,
No, actualy i can not get to that step because dialog error will
appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL
DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error
message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
A

ABDULNASSIR

the problem is not on the exchange server because i can access the mail from
other computers, i am using IE 7 and exchange server 2003

Diane Poremsky said:
So you are using OWA and IE closes? That's not an outlook problem. It's not
even related to the send and receive problem that started this thread.

What version of Exchange server do you use? What Version of IE do you use?

Have you asked the Exchange admin about it? The problem may be on the
exchange server and the admin will need to fix it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB
ACCESS
FOR WORK MAIL

Bob Icard said:
I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send to
individuals and will always receive. Tried 1) recreating Distribution
Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair
and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on
web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile always
worked for an extended period of time (a year or more). I am amazed, but
not
necessarily surprised, that Microsoft does not acknowledge this problem
and
have a solution available.

Any help will be GREATLY appreciated.

:

Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new
profile
to
see if it works.
Paste this line in windows explorer's address field to open the
folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
Diana,
No, actualy i can not get to that step because dialog error will
appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL
DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error
message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

Are the systems configured identically, with the same OS, same patches, same
version of IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
the problem is not on the exchange server because i can access the mail
from
other computers, i am using IE 7 and exchange server 2003

Diane Poremsky said:
So you are using OWA and IE closes? That's not an outlook problem. It's
not
even related to the send and receive problem that started this thread.

What version of Exchange server do you use? What Version of IE do you
use?

Have you asked the Exchange admin about it? The problem may be on the
exchange server and the admin will need to fix it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB
ACCESS
FOR WORK MAIL

:

I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send
to
individuals and will always receive. Tried 1) recreating Distribution
Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair
and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search
on
web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile
always
worked for an extended period of time (a year or more). I am amazed,
but
not
necessarily surprised, that Microsoft does not acknowledge this
problem
and
have a solution available.

Any help will be GREATLY appreciated.

:

Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new
profile
to
see if it works.
Paste this line in windows explorer's address field to open the
folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
Diana,
No, actualy i can not get to that step because dialog error
will
appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx
or
point
your
newsreader to msnews.microsoft.com.


message
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL
DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error
message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook
but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
A

ABDULNASSIR

yes
and it was working fine with me but has stopped since almost one month.

Diane Poremsky said:
Are the systems configured identically, with the same OS, same patches, same
version of IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
the problem is not on the exchange server because i can access the mail
from
other computers, i am using IE 7 and exchange server 2003

Diane Poremsky said:
So you are using OWA and IE closes? That's not an outlook problem. It's
not
even related to the send and receive problem that started this thread.

What version of Exchange server do you use? What Version of IE do you
use?

Have you asked the Exchange admin about it? The problem may be on the
exchange server and the admin will need to fix it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB
ACCESS
FOR WORK MAIL

:

I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send
to
individuals and will always receive. Tried 1) recreating Distribution
Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair
and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search
on
web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile
always
worked for an extended period of time (a year or more). I am amazed,
but
not
necessarily surprised, that Microsoft does not acknowledge this
problem
and
have a solution available.

Any help will be GREATLY appreciated.

:

Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new
profile
to
see if it works.
Paste this line in windows explorer's address field to open the
folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


message
Diana,
No, actualy i can not get to that step because dialog error
will
appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx
or
point
your
newsreader to msnews.microsoft.com.


message
I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL
DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error
message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook
but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
C

Chris

Task 'SMTP server name - Sending and Receiving' reported error (0x80042109):
'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you
continue to receive this message, contact the server administrator or
Internet service provider (ISP).'

I continue to receive email but cannot send. ISP says all is correct???

Any ideas.


Diane Poremsky said:
Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

Diane Poremsky said:
IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 
P

Peter Foldes

Chris

Can you post the complete error message

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Chris said:
Task 'SMTP server name - Sending and Receiving' reported error (0x80042109):
'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you
continue to receive this message, contact the server administrator or
Internet service provider (ISP).'

I continue to receive email but cannot send. ISP says all is correct???

Any ideas.


Diane Poremsky said:
Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ABDULNASSIR said:
"windows can not find the file", this is what i have got.

:

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile
to
see if it works.
Paste this line in windows explorer's address field to open the folder
where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Diana,
No, actualy i can not get to that step because dialog error will appear
and
close the IE with out telling what is the error.

:

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
THE
SOLUTION

:

Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message.
Have
tried
closing down Outlook w/task manager, even reloaded Outlook but
problem
remains.
Tries sending (shows icons) but messages don't go out.
Click to expand...
Click to expand...
Click to expand...
 

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