Can't send new mail message in Outlook 2007 b/c a dialog box is already open

S

Spin

Gurus,

My Outlook 2007 had issue creating a "New" message complaining that a dialog
box was already "Open". Outlook needed to be closed and re-opened, and the
dialog box prompting for User Initials had to be acknowledged before the
other dialog boxes were answered or Outlook would continually complain that
a box was already "Open" when trying to send a new mail message. Anyone seen
this? So many dialog prompts seem to launch when a new user starts OL 2007
such as the prompt for newsfeeds, Instant Search and the dialog to enter in
user information that Outlook confuses itself I think.
 
M

Milly Staples [MVP - Outlook]

Yes.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Spin asked:

| Gurus,
|
| My Outlook 2007 had issue creating a "New" message complaining that a
| dialog box was already "Open". Outlook needed to be closed and
| re-opened, and the dialog box prompting for User Initials had to be
| acknowledged before the other dialog boxes were answered or Outlook
| would continually complain that a box was already "Open" when trying
| to send a new mail message. Anyone seen this? So many dialog prompts
| seem to launch when a new user starts OL 2007 such as the prompt for
| newsfeeds, Instant Search and the dialog to enter in user information
| that Outlook confuses itself I think.
 
B

Brian Tillman [MVP - Outlook]

My Outlook 2007 had issue creating a "New" message complaining that a
dialog box was already "Open". Outlook needed to be closed and re-opened,
and the dialog box prompting for User Initials had to be acknowledged
before the other dialog boxes were answered or Outlook would continually
complain that a box was already "Open" when trying to send a new mail
message. Anyone seen this? So many dialog prompts seem to launch when a
new user starts OL 2007 such as the prompt for newsfeeds, Instant Search
and the dialog to enter in user information that Outlook confuses itself I
think.

Fixed in an Office update.
http://support.microsoft.com/kb/952142/en-us
 

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