can't send or receieve emails using wireless connection

[dwdw1]

I've just set up my toshiba tecra with a netgear wireless router, and
whilst I can get onto the internet, I can't send or receive email. Are
there settings which I need to alter IN oUTLOOK 2003 to achieve this?
Any help appreciated.
cheers
DW

 

[Vince Averello [MVP-Outlook]]

Do you receive any errors?

 

[dwdw1]

Yes indeed, 'unable to find the email server - please verify' and
'the server name you entered can not be found on the network'

 

[Vince Averello [MVP-Outlook]]

Sounds like you've connectivity issues when you're connected wirelessly. Can
you PING your mail server(s) when connected wirelessly?

 

[dwdw1]

How do I do that?
cheers
DW

 

[Brian Tillman]

How do I do that?

Open a command line window and type

ping yourmailserver

where "yourmailserver" is the name of your mail server.

 

[dwdw1]

tried that - no response. last night i tried all kinds of things but
nothing. when i tried again this morning it worked first time ok - now
later it's not working again. I can't understand why it should work one
time and then not the next?

 

[Gordon]

tried that - no response. last night i tried all kinds of things but
nothing. when i tried again this morning it worked first time ok - now
later it's not working again. I can't understand why it should work
one time and then not the next?

Even though you are using Googlegroups, please could you quote at least some
of the post you are replying to, so we can all follow the thread.

Thank you.

 

[Brian Tillman]

tried that - no response. last night i tried all kinds of things but
nothing. when i tried again this morning it worked first time ok - now
later it's not working again. I can't understand why it should work
one time and then not the next?

Check your router's MTU setting. You may have to lower it.

 

[MEJdance]

I have same problem as dsds1, have pinged and inserted relevant numbers but
still doesn't work. You say check MTU setting, what is that please and what
do I need to do with it ? Thanks

 

[Milly Staples [MVP - Outlook]]

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2006-15,GGLG:en&q=mtu+setting

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, MEJdance asked:

| I have same problem as dsds1, have pinged and inserted relevant
| numbers but still doesn't work. You say check MTU setting, what is
| that please and what do I need to do with it ? Thanks
|
| "Brian Tillman" wrote:
|
||
||| tried that - no response. last night i tried all kinds of things but
||| nothing. when i tried again this morning it worked first time ok -
||| now later it's not working again. I can't understand why it should
||| work one time and then not the next?
||
|| Check your router's MTU setting. You may have to lower it.
|| --
|| Brian Tillman

 

[MEJdance]

Thanks Milly

Having followed the recommendation to Ping I am not getting any
fragmentation. I am reluctant to change any settings as I have found
warnings re use of Registry Editor in Windows 2000.

Do you have any other suggestions on how I can get Outlook to send/receive
messages. When I try I get the BTBroadband connection message, "Dialing",
long pause then nothing, "Redialing", etc.