can't send/receive

[Joe & Eileen]

Help! I have Comcast and am trying to switch from Outlook Express to
Outlook. I set the parameters according to Comcast directives. When I send
the message hangs in the Outbox. When I click on Send/Receive" I get
"Operation Failed". Any suggestions??

 

[Jeff Stephenson [MSFT]]

Help! I have Comcast and am trying to switch from Outlook Express to
Outlook. I set the parameters according to Comcast directives. When I send
the message hangs in the Outbox. When I click on Send/Receive" I get
"Operation Failed". Any suggestions??

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;312354
helps.