Can't start Outlook 2003

J

JVM

Outlook 2003 was working fine a week ago. Now when I try to open it I get
the following error message:

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact your administrator if this condition persists."

I have reinstalled Office 2003 and Outlook 2003 and still get the same error
message. I am running the software on my home computer. All the other
Office applications are working.
 
M

Milly Staples [MVP - Outlook]

How big is the .pst? Have you tried running scanpst.exe against the file?
Detect and Repair?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, JVM asked:

| Outlook 2003 was working fine a week ago. Now when I try to open it
| I get the following error message:
|
| "Cannot start Microsoft Office Outlook. Unable to open the Outlook
| window. The set of folders could not be opened. The server is not
| available. Contact your administrator if this condition persists."
|
| I have reinstalled Office 2003 and Outlook 2003 and still get the
| same error message. I am running the software on my home computer.
| All the other Office applications are working.
 
J

JVM

Hi Milly,

I did run scanpst.exe against the file and Outlook is now working. It took
me for ever to finally find this solution by surfing the internet.

John
 
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